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Senior research librarian

London
Herbert Smith Freehills Kramer
Librarian
Posted: 18 June
The role

<div><p>The Senior Research Librarian is a pivotal member of the global Knowledge and Research team, supporting the legal and business information needs of the firm. This role has a particular focus on procurement, working closely with the Vendor and Subscription Manager UK, EMEA & US, to ensure the firms information resources are strategically sourced, managed, and promoted for maximum value and efficiency.</p><p>Demonstrate leadership within the Research team, contributing to development activities and strategic initiatives.</p><p>Lead or participate in internal groups focused on content procurement.</p><p>Support the Senior Research Manager in implementing strategies aligned with firm objectives.</p><p>Collaborate proactively with stakeholders to understand information needs and deliver bespoke solutions.</p><p>Contribute to the development and maintenance of Research policies and procedures.</p><h3>Procurement & Collection Development</h3><p>Play a key role in procurement processes, including negotiating new contracts and renewals, financial reporting, product evaluation, invoice processing, and vendor relationship management.</p><p>Support the Vendor and Subscription Manager in strategic supplier negotiations and budget submissions.</p><p>Liaise with the internal Procurement Team to ensure adherence to firmwide policies and align with Research specific procedures.</p><p>Use library and resource management systems to track, analyse, and report on database usage.</p><p>Engage with stakeholders to evaluate resource requirements and promote resources to ensure return on investment.</p><h3>Research Services</h3><p>Deliver high-quality legal and business research using a wide range of online and hardcopy resources.</p><p>Provide research on sectors, markets, and companies to support client pitches and business development.</p><p>Produce reports on usage trends and research to inform resource decisions.</p><h3>Training & Knowledge Sharing</h3><p>Identify training needs and contribute to the development of learning programmes, incorporating new technologies and/or products.</p><p>Assist end users in developing research skills and strategies.</p><h3>Collection Management & Systems</h3><p>Develop and maintain processes using infrastructure tools (Library Management System, Intranet) to support workflow efficiency.</p><p>Liaise with external suppliers to resolve technical, content, or access issues.</p><h3>Additional Duties</h3><p>Represent Research at meetings and support firm initiatives in innovation, technology, and corporate responsibility.</p><p>Be an active, collaborative member of the Research team, supporting projects as required.</p><h3>Key Performance Indicators</h3><ul><li>Research requests are completed within agreed timeframes and meet user expectations for quality and relevance.</li><li>Contracts are managed and renewed within agreed timeframes, ensuring compliance and continuity of service.</li><li>Positive feedback from key stakeholders such as Procurement and team members on collaboration, responsiveness, and service delivery.</li><li>Consistent adherence to firm policies and contribution to achieving departmental goals set by the Senior Research Manager or Vendor and Subscription Manager.</li><li>Demonstrated leadership and effective support for the Senior Research Manager in implementing strategies and managing team performance.</li></ul><h3>Qualifications, skills and experience</h3><ul><li>Minimum 5 years experience in library/information/research work, ideally within a law firm.</li><li>Extensive knowledge of key information and research databases.</li><li>Experience with SharePoint and automated library management systems.</li><li>Strong financial management and budgeting skills.</li><li>Proven negotiation and vendor management experience.</li></ul><h3>Personal Leadership</h3><ul><li>Positively impacts those around them, makes quality decisions and develops themselves both personally and professionally</li><li>Demonstrates sound knowledge in their field</li><li>Anticipates potential problems and identifies a range of possible solutions</li><li>Adapts their interpersonal style to suit different audiences in a genuine way</li></ul><h3>Builds Authentic Relationships</h3><ul><li>Takes time to get to know people beyond their role</li><li>Treats people with respect and in a fair and consistent way</li><li>Recognises when colleagues are under pressure and volunteers to assist them where possible</li></ul><h3>Collaborates with others</h3><ul><li>Works within teams and across boundaries to share knowledge and achieve results</li><li>Identifies and builds relationships required to achieve the best outcomes for the firm</li><li>Engages people with the right skills, knowledge, and expertise to provide advice and assist with tasks</li><li>Connects other people in the firm who have mutual interests or work objectives</li><li>Generously shares their time, knowledge, expertise, and talent to support others success</li></ul><h3>Enhances the Client Experience</h3><ul><li>Creates opportunities to enhance the experience of the firms clients through their daily tasks</li><li>Behaves consistently with the firms values in their interactions with others</li><li>Conducts themselves in a way that reflects positively on the firms brand, both inside and outside the firm</li></ul><h3>Achieves Results</h3><ul><li>Maintains focus and drive to achieve quality outcomes</li><li>Focuses their time and efforts on issues that will have the greatest impact on agreed objectives</li><li>Anticipates responses and plans their approach accordingly</li><li>Looks for the most effective way to achieve outcomes</li><li>Maintains perspective and optimism when faced with setbacks</li></ul></div>

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