Description
At Moore Kingston Smith, we understand that great client experience starts the moment someone walks through the door. This is an opportunity to join a professional services firm where your role will have real visibility and impact across the office.
Department: Facilities
Location: Godalming, Surrey
Compensation: £28,000 - £30,000 / year
Description
At Moore Kingston Smith, we understand that great client experience starts the moment someone walks through the door. This is an opportunity to join a professional services firm where your role will have real visibility and impact across the office.
This is not a traditional reception role. You will play a key part in the day-to-day running of the Godalming office, combining front-of-house responsibility with broader facilities and workplace support. You will be trusted to manage your own workload, take ownership of the office environment, and ensure a consistently high standard of service for both clients and colleagues.
This role would suit someone who enjoys variety, takes pride in their work, and is confident operating in a professional, fast-paced environment.
Godalming Office | 8am - 4:30pm | £28,000-£30,000 | 12-month contract
What you'll do
* Act as the first point of contact for clients, visitors and colleagues, delivering a professional and welcoming experience
* Manage meeting room bookings and ensure rooms are set up to a high standard, including refreshments and AV equipment
* Coordinate catering orders and ensure meeting spaces are cleared and reset promptly
* Monitor and replenish hospitality areas and office supplies
* Handle incoming and outgoing post, including courier arrangements
* Provide basic support for office equipment and escalate issues where needed
* Maintain a clean, organised and professional office environment, liaising with cleaning teams as required
* Order and manage stationery and general office supplies
* Carry out regular health and safety checks in line with firm procedures
* Respond to day-to-day requests from colleagues and visitors in a proactive and solutions-focused way
Skills, Knowledge & Expertise
* Experience in a reception, office support or facilities role within a professional or customer-focused environment
* Confident managing meeting rooms, hospitality and basic audio-visual equipment
* Strong organisational skills with the ability to prioritise tasks and manage a varied workload
* Clear and professional communication skills, both written and verbal
* A proactive approach with good attention to detail
* Comfortable working independently and as part of a team
* Strong IT proficiency, including Microsoft Office
Job Benefits
* Salary: Transparent pay framework & twice a year promotion opportunities to recognise your contributions and performance.
* Generous Annual Leave: Enjoy 25 days plus three days off at Christmas.
* Flexible Working: We're committed to a positive work-life balance, offering a hybrid working policy that prioritises your well-being and flexibility.
* Comprehensive Wellbeing Support: Healthcare Cash Plan, Access to Digicare+, Employee Assistance Programme, and more!
* Professional Subscriptions: Invest in your growth and development.
* Inclusive Employer: Be part of a diverse team with equity, inclusion, and flexibility at the core
We welcome applications from individuals with transferable skills and varied backgrounds. If you can demonstrate the ability to deliver a high standard of service and take ownership of your work, we encourage you to apply.
For full details of the role, please download the full job description.
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