IT Systems Administrator (1st Line) £35-38k+ Benefits
Essex ABJ6509
PERMANENT
Are you an IT professional looking to take ownership of a varied and hands-on IT environment? This is a fantastic opportunity to join a well-established organisation, providing 1st and 2nd line support across a range of systems and devices, while working in a collaborative and supportive team.
As an IT Systems Administrator, you will support desktops, laptops, mobile devices, printers, and other endpoint devices, as well as maintain the core server infrastructure, backups, telephone system, and documentation.
You will get to work with real hardware, applying your skills to troubleshoot, repair, and optimise IT systems on a daily basis. – You will require hardware experience which means taking apart a desktop to process an update or fix a fault.
Responsibilities
* Provide 1st and 2nd line IT support via the IT Service Desk for end users across physical and virtualised (VMware) environments.
* Install, configure, and maintain Windows Server 2012 R2 to 2025 and Windows 11 desktops.
* Manage user accounts, permissions, and access via Active Directory and Microsoft Exchange.
* Configure and maintain hardware and software, including desktops, laptops, printers, and mobile devices.
* Support enterprise messaging and unified communications systems (Microsoft Exchange & Mitel).
* Travel occasionally between sites and provide remote support as required.
* Provide cover for the Business Systems Manager, including out-of-hours support when needed.
* Maintain documentation, adhere to ISO standards, and ensure compliance with health and safety and company policies.
You will need a car for this role for occasional travel between sites
Qualifications and Experience
* Background in IT, Information Systems, Applied Networking, or System Administration.
* Experience with Windows 10/11, VMware, and Microsoft Exchange.
* Hands-on hardware experience – able to troubleshoot desktops, laptops, printers, and other endpoint devices.
* Experience working in SME environments and supporting a variety of IT systems.
* Strong problem-solving skills, attention to detail, and the ability to work independently as well as part of a team.
Work in a varied and hands-on IT role with real responsibility, be part of a supportive and growing IT team.
Exposure to a wide range of IT systems, hardware, and enterprise applications. Competitive salary with benefits.
To Apply: Please contact Alison Basson, job ref ABJ6509 on (phone number removed) or preferably apply to