Job Title: Service Desk Engineer Location: Bristol Salary: up to £32,000 We are supporting a Bristol based legal practice who are looking to onboard a Senior Service Desk Engineer to provide support to Global users. With a sterling reputation, diverse practice areas, and a commitment to innovation, they offer a unique platform for your career growth. Our client has continuously won numerous awards around best culture, best practice and company of the year in their industry. They put employees at the heart of their business model, offering ongoing support and development programmes for you to succeed. The Role: Provide phone, email, and remote support to IT system users across multiple international locations Ensure timely resolution of incidents, aiming for first-time fixes and escalating when necessary Develop IT solutions that meet business needs and user requirements The Candidate: Experience in technical support within a Microsoft environment Mobile device support including troubleshooting and administration Experience supporting remote access and flexible working solutions The Package: Base salary: £25,000-£32,000 Hybrid working Private Medical Insurance Income Protection Life assurance Interested? If you think you're right for this role, then click the 'Apply Now' button and send us your CV.