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The Company
My client is an FCA regulated, B2C, financial services business focused on debt. They are experiencing organic growth and are recruiting for an Infrastructure Engineer to join their wider tech team based in Kent.
The Role
This Infrastructure Operations Team Leader role seeks an individual with a strong operational background, dedicated to maintaining stable IT environments through diligent patching and a broad skillset in servers, Windows, Active Directory, and networking. The successful candidate will lead a team to deliver robust and scalable infrastructure, resolve incidents, and innovate services for the business. Responsibilities include managing on-premise and cloud-based software and hardware, and providing global remote support.
1. Lead and manage a team of infrastructure engineers, including offshore support.
2. Oversee vulnerability, patch, and application management, ensuring service availability.
3. Make key decisions on incoming IT work and vet project requirements for infrastructure.
4. Manage business risks that could lead to outages or revenue loss, and deliver annual DR testing.
5. Adhere to ITIL processes (Change, Problem, Incident) and ensure compliance with audits and IT controls.
6. Support 2nd and 3rd-line incidents, provide out-of-hours escalation support, and perform preventative maintenance.
7. Coach team members, contribute to infrastructure design, and document processes and standards.
8. Prioritize security in all solutions and collaborate with wider teams to ensure regulatory compliance.
Your Profile
To apply for this Kent-based role (near Maidstone), you must have team leadership or management experience, along with exposure to VM-Ware, Veeam, and on-premise server experience. You should be technical, forward-thinking, and possess excellent communication skills.
Salary and Benefits
* £65,000 - £70,000 + overtime and on-call (1 in 6)
* Flexible working
Additional Information
Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. We are committed to diversity, equity, and inclusion. Suitable candidates with equivalent qualifications and experience are encouraged to apply. Salary ranges depend on experience, qualifications, and training. For more details, read our Privacy Notice at roberthalf.com/gb/en/privacy-notice.
Seniority Level
* Mid-Senior level
Employment Type
* Temporary
Job Function
* Information Technology
Industry
* Data Infrastructure and Analytics
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