Overview
Join to apply for the Legal Support Officer role at Halton Housing.
Full Time 37 hours per week.
What Youll Do
* Manage legal action on all debt recovery cases including possession, money judgements and stay applications.
* Confirm appropriateness of legal action, arrange customer interviews, prepare, attend, and present legal cases in court.
* Initiate legal proceedings for access in compliance cases, contact customers to arrange access, prepare, attend, and present legal cases in court.
* Lead on the implementation of policies and procedures relating to tenancy breaches, advising and taking the lead on legal action.
* To take responsibility for cases within a designated area to meet targets for successful legal outcome in the collection of debts.
* To regularly review and develop working practices and to explore all opportunities to maximise rent collection, and customer compliance with tenancy conditions.
What Youll Need
* Previous experience showing knowledge and understanding of legal process especially within the civil courts.
* The ability to represent a clear cogent and well thought out argument and willingness to robustly defend the position.
* A good working knowledge and/or understanding of relevant legislation and regulation in debt recovery, resolution of ASB and Tenancy Management.
* Ability to analyse and monitor information/data, identify trends and recommendations.
* Ability to produce reports up to Senior Management level.
* Ability to use judgement to compare and evaluate options and take best course of action.
What Youll Get
* 27 day holiday entitlement, plus bank holidays
* Opportunity to buy or sell holidays
* Competitive salary
* Electric Vehicle Salary Sacrifice Scheme
* Flexible and Hybrid working
* Supported training and development opportunities
* Health and Wellbeing Cash Plan
* Competitive Pension Scheme
If you want to work in a role that makes a real impact on improving peoples lives and you know youd be a great fit, please apply today!
Closing date: 26th October
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