Job Description
Job Title – Account Executive
Salary - £200 a day
Contract Duration – 6 months contract inside IR35 (potential for extension)
At Deloitte and specifically within our team, client relationships are our top priority. We’re looking for a dedicated and personable Account Executive to maintain client accounts and serve as our main point of contact. The ideal candidate will have a passion for working with a range of clients and a drive for providing exceptional customer service. They will also be responsible for ensuring sales growth whilst maintaining strong stakeholder management.
Objectives of this role
* Serve as the main point of contact in all matters related to client concerns and needs
* Build and strengthen client relationships to achieve long-term partnerships
* Maintain accurate client records, keeping track of any contract updates and renewals
* Work with the sales development representatives (SDR) and other internal team members to develop strategic marketing plans and ensure KPIs are being met and the team is driving sales forward
* Develop a thorough understanding of customer products and service offerings to better upsell and cross-sell to clients
* Motivate, mentor and lead a team of SDR’s to best generate leads and drive sales
Responsibilities
* Manage and maintain strong stakeholder relationships
* Handle inquiries and requests from customers and address their needs
* Stay on top of accounts / account, making sure they receive services that are within their budget and meet their needs
* Meet regularly with other team members to discuss progress and find new ways to business develop and increase growth
* Generate progress reports for clients and senior leaders within the organization
* Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly
* Lead on daily sales meetings and set achievable targets for the team
* Conduct ROI data analysis
Required skills and qualifications
* Minimum 3-4 years professional experience in a corporate or agency sales role
* Technical skills to understand and propose products or solutions by focusing on the client’s requirements
* Proven ability to hit sales targets, bring in new business and build and sustain good business relationships
* Experience negotiating and executing deals
* Strong understanding of market mapping, psychographics and an ability to demonstrate entrepreneurial flair
* Experience working towards KPI’s and ability in setting them too
* Ability to multitask and juggle several responsibilities simultaneously
* Strong experience navigating CRM’s and Sales Intelligence Platforms
* Strong written and verbal communication skills
* Ability to build relationships well
* Excellent organizational skills and attention to detail
Preferred skills and qualifications
* Experience having worked in a similar corporate sales role
* University degree / equivalent
* Created strong network through previous professional experience
Others
* Must be based in the UK
* London office attendance expected 2-3 times a month
* Mon-Friday 9am – 5pm