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External account manager

Colchester (Essex)
Permanent
Tarmac
Account manager
Posted: 20 April
Offer description

Job Introduction

External Account Manager –Aggregates

Location: Colchester
Contract: Full-time

Ready to Take the Next Step in Your Commercial Career?

We’re looking for an experienced, driven, and customer-focused External Account Manager to join our Aggregates team. If you’re passionate about building strong relationships, delivering results, and shaping commercial success, this is the role for you.

About the Role

As an External Account Manager, you will be responsible for managing and growing a portfolio of key customer accounts across the region. You’ll ensure price, volume, and profitability targets are met while working cross-functionally to deliver exceptional service and enhance customer satisfaction.

This is a dynamic, rewarding role where you’ll have autonomy, influence, and the opportunity to make a real impact.

What You’ll Be Doing

1. Implementing the Account Portfolio strategy to drive performance
2. Delivering financial targets as set by the Business Unit and Regional Management
3. Achieving monthly and annual Customer Account targets
4. Managing and increasing Value Added Product volume in line with business objectives
5. Supporting Major Project Managers with major bids and tender processes
6. Building strong, lasting relationships with customers and identifying new opportunities
7. Ensuring customer satisfaction measures are consistently exceeded
8. Creating and maintaining high-quality account plans that outline clear customer objectives
9. Supporting senior management in improving OTIF (On Time In Full) performance

What We’re Looking For

We’re seeking someone with:

10. A strong track record of managing customer accounts and adding commercial value
11. Excellent negotiation, influencing, and relationship‑building skills
12. Strong commercial acumen and experience using forecasting or commercial tools
13. A deep understanding of regional markets and competitive landscapes
14. Ability to work collaboratively across departments
15. High levels of drive, determination, and accountability
16. Ability to identify customer needs and build comprehensive solutions
17. Relevant experience in Aggregates

Behaviours That Drive Success

18. Communicates effectively
19. Demonstrates resilience
20. Manages conflict constructively
21. Values differences
22. Drives results
23. Optimises work
24. Assumes accountability
25. Makes quality decisions

Why Tarmac

We don't just offer a job, we offer a career.

Alongside this role, you'll have access to industry-leading rewards, development opportunities, and a culture that puts people first, including:

26. Bonus scheme
27. Enhanced holiday entitlement
28. Contributory pension scheme
29. Access to the Tarmac Reward website with discounts on retailers, holidays, etc.
30. Access to our Employee Assistance helpline for free and confidential advice
31. Access to join our Employee Communities (employee networks) we currently have nine communities inc. (REACH) Religious, Ethnic, Cultural Heritage, LGBTQ+, Parents & carers, Ability, Wellbeing, Female voice and menopause
32. Training and development opportunities

Tarmac is committed to being a Forces‑friendly employer. If you’re coming from a military background, we’ll support your transition and help you build a successful career with us.

We’re proud to be part of CRH, and even prouder to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone. If you need any reasonable adjustments during the recruitment process, just let us know, we’re here to support you.

Ready to build your future?

Click ‘Apply’ to get started. Please note: we sometimes close roles early due to high interest, so don’t wait too long!

#Tarmac #TarmacCareers

Tarmac Trading Limited

Tarmac Trading Limited

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