What’s the job? We are looking for a passionate and dynamic individual to join our team and drive forward academic representation. The main parts of the role are: Empowering Student Reps – Recruit, train, and support our Department Officers, Class Reps, and Postgrad Reps - giving them skills and confidence to be the voice of their peers. Enabling the VP Academic to Lead Student Voice – Provide vital support to help them shape campaigns, prep for key meetings, and confidently champion students in academic decision-making. Amplifying Student Feedback – Work with our 6 Schools and 28 Departments to make sure student voices shape learning and teaching. Delivering Training & Resources – Develop and run training sessions, toolkits, and resources to equip student reps with everything they need to influence academic decisions. Organising Academic Events – Plan and deliver big moments like Department Officer Meetings, Rep Celebrations and the Learning & Teaching Oscars - celebrating achievements and keeping academic conversations lively and impactful. Tracking Student Voice Impact – Monitor academic feedback trends, produce reports, and make sure our representation structures keep evolving to make a difference for students. You don’t need to be an expert in academic policy – if you’re passionate about empowering students, highly organised, collaborative by nature, and good at turning insight into action, we want to hear from you. This is a full-time role – working 35 hours per week, usually Monday – Friday, 9am – 5pm. Flexibility is expected as some evening and weekend work may be required, especially around big events or campaign launches. Who are we? We are Heriot-Watt University Student Union - an independent charity that is run by and for students. While we are a charity we also run trading services (food & drink venues and shop) that aim to make a surplus. We use this surplus to invest in other vital student support services such as advice & support and volunteering. Ultimately our main goal is to make sure that Heriot-Watt students have THE BEST TIME whilst studying here. Our purpose is clear and simple – to put Students First, Always. We live by five values – we are fun, welcoming, brave, empowering and student focused. You’ll join a friendly, hardworking and professional team and have a real opportunity to make a difference to our members – while having some fun along the way. We have a display of staff baby photos in our office, and a gallery of our photocopied faces which we will probably ask you to add to! What do you get? You will be paid between £25,000 - £28,000 per year (depending on experience). 28 days holiday plus 9 fixed days (Christmas, New Year and Easter). You will be enrolled in our Pension scheme to which the Union will contribute, plus you’ll get that warm fuzzy feeling inside that you’re helping the students of HW make the most of their time at University. Is this job for you? Please click Apply Now to view our full job description and person spec (including what an average day would look like in this role) and you'll see a full list of the essential, desirable, and person criteria to make sure you're a good fit. But before you dive in, if you answer yes to these questions, then this job might be right up your street! Do you believe students should have real power to shape their education – and know how to help make that happen? Are you great at building relationships with both students and staff, and confident working across teams to get things done? Can you support elected student leaders to thrive – offering practical support, clear advice, and a bit of encouragement when it’s needed? Are you proactive and organised, able to juggle multiple projects without losing sight of the details? Can you turn student feedback into useful insight – and then help others turn that insight into action? Are you comfortable planning and delivering engaging training or events, from small group sessions to larger student forums? Do you want to work in a collaborative, purpose-driven team that shares ideas and supports each other? And finally – are you excited by the idea of working in a values-based organisation that’s fun, welcoming, empowering, brave, and relentlessly student-focused? If you’re nodding along and thinking, “Yep, that’s me!” then we’d love to hear from you. Much love, HWUnion x Job Types: Full-time, Permanent Pay: £25,000.00-£28,000.00 per year Benefits: Employee discount Free parking On-site parking Work Location: In person