* Chief Operating Officer / Head Of Ops, Systems ...
Chief Operating Officer / Head of Ops, Systems & Marketing (Recruitment Sector)
Southend on Sea, Eastern, United Kingdom
Posted 1 day ago
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Full Job Description
Job Title: Chief Operating Officer / Head of Ops, Systems &Marketing (Recruitment Sector)
Location: Southend-on-Sea(Hybrid Flexibility Available)
Employment Type: Full-Time
Hours: Long and demanding – this is a leadership role, not astandard 9-to-5.
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About Us
We are pretty full-on.
We’re passionateabout our work. We think we’re the best in the market – and we’reworking relentlessly to stay ahead. We don’t settle. We don’t coast.We’re building a high-performance machine, and we have very highstandards.
We’re a specialist recruitment firm placing elitelegal, finance, and data professionals into top-tier firms – withindividual placement fees ranging from $25,000 to $100,000.
We’ve passed $4M in revenue and are aiming for $10M+ in thenext 24 months. We’ve got a world-class delivery team, a strong brand,and quality clients. Now, we need the right operations leader to bringsystems, scale, and momentum to every part of the business.
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Your Role:Right Hand to the Founder
This is the most senior of threeoperations hires. You will report directly to the Founder and act astheir number two across everything operational.
You'll workalongside:
1. This Role – Senior hire overseeing Operations,Systems, and Centralised Marketing.
2. Ops Exec – Supportingthe day-to-day running of the business.
3. People Ops Lead –Handling hiring, induction, and performance as we grow by 3+ people amonth.
You will own execution, lead our systems strategy, andmanage a team of 11 offshore marketers and data specialists. You’ll beexpected to move fast, solve problems proactively, and deliveroutcomes week to week.
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Key Responsibilities
Operations & Business Systems
• Build and optimise core business processes, systems, andworkflows.
• Implement automation and enforce SOPs fordelivery, sales, and back office.
• Introduce performancedashboards and accountability frameworks.
• Support financewith reporting, budgeting, and reconciliations.
Tech, Data & AI
• Oversee the integrity and efficiency of our 1M+ candidatedatabase.
• Manage our growing data and tech stack
•Collaborate with vendors and engineers to scale our infrastructure.
• Leverage AI and automation for outreach, lead scoring, andprofile enrichment.
Centralised Marketing (Offshore TeamManagement)
• Direct and lead an 11-person offshore teamhandling:
o Weekly job ad creation (200+ per week)
o Candidate outreach and data management
• Own the budget and results of our centralised marketing anddata ops function.
•Translate the Founder’s vision into clear, trackable execution plans.
• Own cross-functional projects end-to-end – tech, delivery,people, and marketing.
• Be the engine of progress: trackingKPIs, clearing blockers, and driving action daily.
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What We’reLooking For
• Proven experience in fast-growth recruitment orsales-led businesses.
• Strong background in operations,systems, and team leadership.
• Tech-savvy: you're comfortablewith data platforms, automation tools, CRMs, and AI solutions.
• Hands-on and action-oriented – you implement, fix, anddeliver.
• A sharp thinker and strong communicator who canmanage up, down, and sideways.
• A builder – you lovestructure, process, performance, and accountability.
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What You’ll Get
• £40,000 – £60,000 base salary depending on experience
• Performance bonus and share scheme
• Strategic,central role in a business on an ambitious growth path
• Realownership, real impact, and a true seat at the table
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This Role IsNot For Everyone
We work 50 hours a week - with flexibility forsome home working.
It’s fast-paced, high-accountability, andoperationally intense.
There are no passengers here.
Butif you’re looking to build something meaningful, lead a businessthrough real scale, and work alongside a driven founder with globalambitions — we want to meet you.
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