Join Our Team at The Prince of Burford – Part of Butcombe Pubs & Inns Reservationist | Front-of-House Support At Butcombe Pubs & Inns, we’re passionate about great food, warm hospitality, and creating memorable experiences for every guest. At The Prince of Burford, this begins long before a guest walks through the door and that’s where you come in. We’re looking for a friendly, organised, and detail-oriented Reservationist to be the first point of contact for our guests. Whether handling bookings, answering enquiries, or coordinating with the front-of-house team, you’ll play a key role in delivering a seamless and welcoming experience. What you’ll be doing: Managing reservations across phone, email, and online platforms Providing knowledgeable and friendly responses to guest enquiries Coordinating bookings to maximise covers while maintaining service quality Supporting the front-of-house team to ensure smooth daily operations Creating a positive first impression that reflects our brand and values What we’re looking for: A passion for hospitality and delivering excellent guest service Strong communication and organisational skills Confidence using booking systems (or willingness to learn) A calm, professional approach in a fast-paced environment Great attention to detail and a proactive mindset Why join Butcombe Pubs & Inns? Beautiful Locations: Work in one of the Cotswolds’ most charming settings Award-Winning Business: Recognised for excellence in hospitality and training Career Development: Ongoing training and opportunities to grow within the group Team Perks: 30% discount across all Butcombe venues (50% off food on shift) Flexible working patterns Extra day off for your birthday Access to discounts, cashback, and wellbeing support Regular team socials and incentives At Butcombe, we believe every guest interaction matters. As a Reservationist, you’ll help set the tone for exceptional visits, turning enquiries into experiences our guests will remember. Apply today and become part of the Butcombe family.