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Operations coordinator

Birmingham (West Midlands)
Recruitment Direct
Operations coordinator
Posted: 14 August
Offer description

Our Herefordshire based client within the fresh produce sector is seeking an Operations Coordinator on a full-time permanent basis, to join its commercial team. Supplying premium-quality products to their UK and international retailers, this role is essential for optimising supply chain processes and ensuring efficient planning operations in a fast-paced environment.

What you can expect:

* Salary: disclosed upon application
* Monday – Friday core hours, with weekend working on a rota basis
* Flexible start and finish times to meet operational needs
* Annual leave: 33 days holiday including bankholidays
* Benefits including company pension, life insurance, sick pay, on-site gym, on-site parking, and company events
* A collaborative and dynamic working environment

What you will be doing:

* Managing administrative tasks, including processing customer orders, amendments, and forecast updates
* Accurately entering and maintaining commercial information in the company ERP system
* Coordinating imported deliveries from global suppliers, working closely with the Transport Department and import agents
* Liaising with supplier management on delivery terms and payment processing, ensuring timely ERP updates and purchase order entries
* Monitoring arrivals, stock levels, and sales data, keeping the forecast model accurate at all times
* Producing weekly market reports and conducting store visits
* Advising Account Managers on stock and variety availability, and recommending allocations
* Communicating daily packing requirements to picking teams and ensuring correct packaging is available
* Updating and issuing customer price lists, ensuring ERP price list accuracy
* Arranging translation of relevant documentation where necessary
* Managing the returns processes
* Ensuring timely communication of key information to all stakeholders and resolving queries
* Supporting the wider Commercial Team as required
* Ensuring compliance with all company and statutory policies and procedures

What we are looking for:

* High numerical accuracy, strong attention to detail, and the ability to interpret and present data for decision-making
* A collaborative team player with the ability to prioritise and contribute to wider business objectives
* Professional communicator, calm under pressure; Spanish language skills would be advantageous but not essential
* Proficient in MS Office, with experience of ERP systems
* Flexible and adaptable, with the ability to work weekends and adjust working hours to meet business needs

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