Operations and Facilities Manager
Location: Southampton
Salary: c GBP40k DOE
Hours: 35 hours pw, flex. Core hours 10am–4pm office based
Benefits: 25 days hols, pension, cycle to work scheme, EAP, Income Protection scheme, free fruit, tea and coffee, some parking
The Operations and Facilities Manager is responsible for the smooth running of the office and central admin function. Reporting to the Managing Director, the Operations and Facilities Manager will be responsible for ensuring that key office, IT and central admin functions operate effectively and for providing a positive experience for clients and employees.
You will also be responsible for cost monitoring and some elements of change management.
The successful Operations and Facilities Manager will be able to demonstrate:
* A minimum of 3 years experience in an operations and facilities role, ideally in a professional practice
* Ability to manage a team (around 5–6 administration staff)
* Curiosity and a professional, commercial approach
* Strong verbal and written communication skills
* Excellent administration, planning and organisational skills
* Ability to balance workload and consistently meet deadlines
The responsibilities of the Operations & Facilities Manager will include:
* Managing a small central admin team and overseeing the co–ordination of central admin activities with a view to providing excellent service to internal stakeholders
* Ensuring that processes and procedures are in place to ensure that office facilities are managed effectively and provide a safe and pleasant environment for the benefit of staff and visitors. This will include:
* Day to day cleaning and facilities management
* Repairs and improvement management
* Management of IT service provider including onsite engineer
* Car park management.
* Desk resource management
* Management of key supplier contracts including cleaning and maintenance service providers, utility providers, insurance providers
* Overhead cost management
* Oversight of compliance activities and reporting to regulators (ICAEW, UK200, PII, H&S, AML, GDPR etc.)
* Oversight of professional indemnity monitoring
* Managing key central software services such as Docusign and Veriphy
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