Job Description
Organisational skills, customer service and complaint-handling skills, flexibility and access to a car Your new role My client is seeking a dedicated and enthusiastic Duty Manager to join and support a local government organisation in two locations on Friday, Saturday and Sunday from 10-4pm. A fantastic opportunity if you have an interest / passion for history or enjoy going to museums. Key duties include: To ensure all health & safety regulations are adhered to and report any issues to the Centre Manager/appropriate teams Record all accidents / incidents in line with the organisation's policies Where required, respond to out-of-hours alarms and emergency call-outs as keyholder Organising and running daily activities Dealing with customer complaints and queries What you'll need to succeed Experience of working in a customer-facing role Experience working in a similar role desirable - Duty Manager, department manager or supervisory role Experience of dealing with queries and complaints is essential.
Excellent communication skills with the ability to take a fair and balanced approach when resolving complaints Access to your own car with full driving licence Flexibility to work on Friday, Saturday and Sunday Keyholder experience desirable - What you'll get in return Support and training Fun and social work environment What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4679795