Centre Administrator Hours: Full-Time, Permanent, (37.5 hours per week, Mon - Fri, 8:30am – 4:30 pm) Location: Wolverhampton Salary: National Minimum Wage, (depending on experience & qualifications) Are you an Administrator looking for a new role? We have an exciting opportunity for you to join our team as a Centre Administrator based in our Wolverhampton centre at Nova Training. As a Centre Administrator you will provide a first class front line customer service for clients, learners and staff, in a manner conducive to the professional image of the company. You will be required to work with the centre manager to help support the centre with all administrative tasks related to the smooth running and effectiveness of the centre. Key Responsibilities: Meet & greet visitors in a friendly and professional manner. Answer all incoming telephone calls in a professional manner, direct calls to the correct destination, take messages when appropriate Prepare learner start dates and accompanying learner start letters. Ensuring all new starts are inputted into system Ensuring session registers are ready on a daily basis for each tutor Ensure all audits are carried out on learners files Preparation of induction packs for Study Programme Undertake general copying, typing and filing duties Requirements: A Minimum of 18 months experience in administration or have been in a similar role. Minimum level 2 literacy, numeracy & ICT Minimum Level 3 in Business Administration or 5 years administration experience. Excellent organisational skills Ability to remain calm under pressure Ability to work well in a team and on your own initiative Full, clean UK Driving License Employee Benefits: 25 days holiday entitlement increasing to 30 with length of service, Holiday Purchase Scheme, allowing you to purchase an additional 2 weeks holiday per year. Employee Assistance Programme, 24/7 support for you, direct family members and dependents over the age of 16. Employee Referral Scheme, potential to earn up to £500 if you refer somebody we employ. Cycle to Work Scheme. Employee Discount Scheme Significant savings on essential and everyday purchases through instant vouchers, reloadable cards and cashback. Optional early finish on Friday at 2.30 pm. Nova Training places the highest priority on safeguarding all of our learners and staff. We are a Safer Recruitment employer, job applications will be subject to detailed scrutiny. Applicants for all jobs will undergo appropriate screening including identity checks with past employers, Disclosure Barring Service (DBS) check and entitlement to work in the UK will be verified as part of our further recruitment process, following a face-to-face interview. All relevant employment documents will be seen and verified. NB: Only original or certified documents are acceptable. Applications for employment must be made on the NTS1d Employment Application Form which you will be sent if you are called for an interview. Nova Training receives a high number of applications for each role advertised and although we would like to, we are not always able to deliver feedback to unsuccessful candidates. If you have not been contacted within 7 days then unfortunately your application has been unsuccessful. Thank you for your interest and please do take a look at our website and Indeed for future opportunities