Working for a growing business within Morden, you will become part of the office team as a Engineering Coordinator. This is working Monday to Friday 7:30am to 4:30pm with a 30-minute unpaid lunch break and 2 x 15-minute breaks. Responsibilities of Engineering Coordinator * Allocation/scheduling of service work to a team of field-based Engineers. * Daily planning of future engineer work, ensuring that all customer visits are booked in and confirmed in a timely manner. * Coordinate with engineers to ensure timely completion of scheduled jobs and address any scheduling conflicts. * Answer all telephone calls, emails and execute tasks complaints, order queries and general enquiries in a timely manner. * Obtaining full addresses, contact names, parking details from customers prior to Engineer’s attendance. * Serve as a point of contact for customers regarding their maintenance jobs, addressing enquiries, and providing updates on job status. * Coordinate with customers to schedule appointments and ensure their satisfaction with the company’s services. * Reactive coordination of engineers when needed for immediate work such as call outs. * Organising parking for engineers via online websites. * Filing and logging paper copy location schedules from the engineers and scanning in via the printer to the relevant desktop location. * Liaise with subcontractors and suppliers to ensure timely de...