RECONNECT Worker- Norfolk Location: Norfolk Salary: £24,000 per annum Vacancy Type: Permanent Closing Date : 05 Dec 2025 About The Role Are you passionate about supporting people through challenging transitions? The Forward Trust is looking for a dedicated RECONNECT Worker to deliver a comprehensive, inclusive, and bespoke support service to clients preparing for life after prison. In this role, you will be working across HMP Wayland, Norwich, and Bure, helping service users access physical and mental health support, general well-being services, and wider community connections to ensure a smooth transition back into society. What you’ll do: Deliver tailored advice and guidance to Forward Trust clients across HMP Wayland, Norwich, and Bure. Conduct in-depth assessments to identify client needs 12 weeks prior to release. Work in partnership with multiple agencies to create bespoke care plans with the client at the centre. Provide ongoing support for up to 6 months post-release, including mentor link-ins, GP referrals, aftercare, and signposting. Maintain excellent relationships with external agencies and key stakeholders. Implement and maintain clear referral pathways, including Offender Management in Custody, Family/Self, Prison, and Healthcare. Ensure a holistic service is delivered safely and effectively, in line with individual and team targets. Collaborate with colleagues to share best practices and fully engage with risk assessment processes. Help service users connect with local services and the wider Forward Trust community to support sustainable reintegration. What we’re looking for: You’ll be someone who thrives in a collaborative environment, can manage multiple priorities, and is committed to making a real difference in people’s lives. Experience working in criminal justice, mental health, or social care is desirable, as is excellent communication and relationship-building skills. Join Forward Trust and work across HMP Wayland, Norwich, and Bure to help clients rebuild their lives with confidence. Be part of a team making a meaningful impact every day. About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - Flexible working Training and development opportunities Simply Health Cashback Scheme (optional) Season Ticket Loan Scheme Cycle to work scheme Crisis Loan Scheme Electric Car Scheme 3 x Wellbeing Days (pro rata'd for part time employees) Access to Blue Light Card 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter Death in Service Payment (2x annual salary) Critical Illness Insurance (subject to qualifying criteria) To Apply If you feel you are a suitable candidate and would like to work for the Forward Trust, please proceed through the following link to be redirected to their website to complete your application. https://careers.forwardtrust.org.uk/vacancies/461/reconnect-worker-norfolk.html