IT Support Engineer
We are looking for an IT Support Engineer to join our growing Managed Services team. As an IT Support Engineer, you will provide technical support to a wide range of clients, working with the latest Microsoft technologies and cloud solutions.
Your role as an IT Support Engineer will include:
* Providing 1st and 2nd line IT support across multiple client environments.
* Managing Microsoft 365, Teams, SharePoint, Azure Active Directory, and Intune.
* Troubleshooting desktops, laptops, networking, and security issues.
* Escalating and supporting more complex IT problems with senior engineers.
* Delivering excellent customer service as the first point of contact.
What were looking for in an IT Support Engineer:
* Experience working in an MSP or IT support environment.
* Strong knowledge of Microsoft 365, Azure, and Intune.
* Excellent communication skills with a proactive approach.
* A passion for problem solving and delivering high-quality support.
Why apply as an IT Support Engineer?
* Be part of a well-established MSP with a strong reputation.
* Remote working flexibility with occasional client site visits.
* Ongoing training and support towards Microsoft certifications.
* Career progression into senior engineering or project delivery roles.
If you are an IT Support Engineer who thrives in a fast-paced MSP environment and enjoys supporting a variety of clients, wed love to hear from you.
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