Job Title: Night Concierge
Location: Southall, West London
Salary: £30,000 per annum
Hours: 4 on / 4 off shift pattern, 7:00pm – 7:00am
Contract Type: Permanent, Full-time
Hyperion Partners are delighted to be recruiting on behalf of our esteemed client – a prominent, high-end residential development located in the heart of Southall. We are seeking a professional, reliable, and service-driven Night Concierge to join the front-of-house team and provide exceptional support to residents during the overnight hours.
This is an outstanding opportunity to become part of a premium scheme in one of West London’s most vibrant and rapidly growing neighbourhoods.
Key Responsibilities:
Providing a warm and professional welcome to residents and guests
Ensuring the security and integrity of the building overnight through regular patrols and monitoring of CCTV
Responding promptly and effectively to emergencies, incidents, and resident queries
Logging all activity, incidents, and requests accurately using the building’s management systems
Maintaining a clean, organised, and presentable reception and lobby area
Liaising with on-site teams, contractors, and emergency services where necessary
Managing parcel and key handling systems efficiently
About You:
Previous experience in a similar front-of-house, concierge, or security role (residential or hospitality preferred)
Impeccable communication and interpersonal skills
Confident working independently, particularly during quiet overnight periods
Well-presented, proactive, and calm under pressure
Basic IT competency and willingness to learn new systems