Overview
As a Training Coordinator, you will provide administrative support and data to the Sales and Marketing team to contribute to the efficiency and effectiveness of the centre.
Responsibilities
* Responsible for working with Training Coordinators, Programme Managers and the Operation Manager to coordinate group training, apprenticeship and individual programme events across the UK and internationally
* Accountable for ensuring all group training, apprenticeship and individual programme materials are saved in the client folder for easy access for future events
* Accountable for signing off logistics invoices, flagging up any discrepancies in a timely manner
* Responsible for collating group training, apprenticeship and individual programme evaluations feedback and sending on to relevant team member for review in a timely manner
* Attend weekly group training planning meeting
* Responsible for ensuring the quality of data, monitoring information contained in CRM ensuring information is accurate and complete
* Responsible for contacting clients and facilitators to arrange training events to update details and identify current needs and potential opportunities, passing onto relevant team member in a timely manner
* Responsible for researching and identifying prospect clients and passing details onto sales team
* Identify opportunities and forward potential sales leads to the relevant department
* Accountable for providing data-led, relevant insights and recommendations to support top level strategy
* Accountable for identifying operational specifications and develop reporting solutions to drive performance management
* Accountable for creating, running and editing reports for sales and marketing team on a weekly/monthly basis
Qualifications
* Experience of working in a target driven commercial environment
* Experience with customer service, sales, and telesales
* Experience of working with CRM
* Strong analytical and numerical skills
* Planning and organisational skills
* Desirable: Experience of working across sectors and industries
* Desirable: Advanced Excel user
* Desirable: Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .
About Itec
At Itec, we put our employees at the heart of everything we do. As an employee-owned organisation, every team member plays a crucial role in shaping the future of our business. We foster a culture where each voice is heard, and every contribution is valued. We take pride in empowering individuals and businesses to thrive. Join us and become part of a company that is dedicated to your growth, well-being, and success.
At Itec, our employees have access to several great benefits, including 30 days of annual leave (rising with length of service), a health care scheme, 35 hours of working week, discounts for retail and gym membership, a Profit-sharing scheme, life insurance, employee of the month awards, length of service recognition, and much more.
Equal Opportunity
Itec operates as an equal opportunities employer, we welcome applicants from all backgrounds and ensure equal opportunities inclusive of gender, ethnicity, disability, or other protected characteristics.
Application notes
Apply early, as we may close the vacancy once we have enough suitable applicants. We encourage applicants to disclose any needs for reasonable adjustments during the recruitment process or in their role to help create an inclusive workplace.
If you don’t hear from us 2 weeks after application, please assume that your application was not successful on this occasion.
If you're passionate about developing others and making a difference, we'd love to hear from you!
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