About the Company
We are a well-established group of companies specialising in plant and equipment hire across the North West and the UK. With a strong reputation in the construction, civil engineering, and infrastructure sectors, we pride ourselves on delivering a reliable and professional service. As part of our continued growth, we are looking to recruit a diligent and proactive Credit Controller to join our finance team at our Rossendale head office.
Role Overview
The Credit Controller will be responsible for managing the sales ledger across the group, reporting into the Senior Credit Controller, ensuring timely collection of outstanding debts, maintaining strong relationships with customers, and minimising credit risk. This is a key role within the finance team, supporting cash flow and contributing to the overall financial health of the business.
Key Responsibilities
* Manage the end-to-end credit control function across multiple group entities.
* Chase outstanding debts via phone, email, and written correspondence in a professional and firm manner.
* Reconcile customer accounts and investigate/resolving queries promptly.
* Allocate payments accurately and update the sales ledger daily.
* Monitor customer credit limits and payment terms; escalate credit issues where necessary.
* Liaise with internal departments (e.g. hire desk, sales, and contracts managers) to resolve invoicing or delivery disputes.
* Produce aged debt reports, highlighting overdue accounts and risks to the finance manager.
* Prepare and issue monthly statements to customers.
* Setting up new customer accounts and performing credit checks (Creditsafe)
* Support month-end reporting and audit processes.
* Assist with legal proceedings or debt recovery actions where required (e.g. working with solicitors or debt collection agencies).
Requirements
Essential:
* Proven experience in a credit control role (ideally 2+ years).
* Good understanding of the construction or plant hire industry and its payment practices (e.g. CIS, payment applications, retention).
* Strong communication and negotiation skills.
* Excellent attention to detail and organisational abilities.
* Proficient in Microsoft Office, especially Excel.
* Experience with accounting software (e.g. Sage 200/50, Xero, or similar).
Desirable:
* Familiarity with construction contracts or dealing with large contractors.
* Knowledge of group account management or intercompany transactions.
* Local to the Rossendale area or within reasonable commuting distance.
What We Offer
* Competitive salary (depending on experience)
* 23 days holiday + bank holidays
* Company pension scheme
* On-site parking
* Supportive team environment with opportunities for development
Equal Opportunities Statement
We are an equal opportunities employer and welcome applications from all suitably qualified individuals regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
We are committed to creating an inclusive working environment where everyone feels valued and respected. If you require any reasonable adjustments during the recruitment process, please let us know.
Job Types: Full-time, Permanent
Pay: £25,500.00-£26,500.00 per year
Work Location: In person