Job Description
We are looking for a CRM Manager to join Team OB in our Support Office. You will work with and report to the CRM & Marketing Automation Lead. This is a great role for someone who is looking for their first step up to CRM Manager. This role has no direct reports currently.
You will steer the email newsletter strategy, working with the campaign and merch teams to feed into topline campaign plans with historical learnings and performance trends. Also, you will own the automated email roadmap, ensuring the health and optimisation of existing automations and leveraging customer data to identify and develop new flows as well as driving development across other CRM touchpoints.
Our Support Office is based in Tolworth, near Chessington, only a 30-minute journey from London Waterloo. We offer hybrid working with a split of 3 days in the office and 2 days home working per week, and are open to having conversations about working flexibly.
A bit about us …
At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work.
Having fun is key, and a playful and positive approach creates an optimistic environment. We don’t take ourselves too seriously, but...