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Receptionist (34280) -

Cheltenham
Bupa
Receptionist
Posted: 1 September
Offer description

Here at Bupa Dental Care, our people are at the heart of everything we do because we care. We have created environments where people can look forward to coming to work, feel empowered, and benefit from working collaboratively with talented experts.


What's on offer?

* Monday to Thursday 8am-5.30pm
* Friday 8am - 4.30pm
* Supportive, experienced team including on-site Practice Manager
* Career development support and opportunities


Receptionist role and responsibilities

* Meeting and greeting patients, providing a great first impression and patient journey
* Booking and amending appointments, answering the phone, updating patient records
* Co-ordinating care packages provided by clinicians
* Promoting and upselling Bupa Dental Care products and services, including Plan options, Finance, and Insurance claims
* Providing excellent customer service face-to-face, via telephone, and email
* Supporting the Practice Manager and clinical team with the smooth running of the practice
* Handling payments
* Maintaining patient confidentiality while accessing sensitive information


Candidate requirements

* Positive and professional attitude in a fast-paced environment
* Previous administration or receptionist experience, preferably in healthcare
* Strong communication skills face-to-face, via telephone, and email
* Proficiency with Microsoft Word and Outlook, strong organisational skills
* Experience promoting company products and services
* Preferred experience with Dentally


Benefits of joining Bupa Dental Care

* Competitive pay rates with opportunities for increase through training and development
* Access to MyHealthcare for support, advice, and treatment, including a £350 annual allowance
* My Bupa Extras discounts at retailers and tools for financial wellbeing
* Discounts at gyms and fitness facilities, including online providers
* Employee Assistance Programme, Family Mental HealthLine, and wellbeing initiatives
* Discounted dental insurance for you and family
* Additional health benefits like Cycle to Work Scheme, free annual Flu vaccine, discounted eye tests, and Menopause Plan
* Wagestream to access income before payday
* Career pathways and support
* And many more benefits

Why wait? Apply now to join our brilliant team. Find us on LinkedIn, Facebook, and Instagram. We value diversity and are committed to an inclusive environment where everyone can be themselves. Bupa is a Level 2 Disability Confident Employer and an equal opportunities employer.

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