Birmingham, West Midlands, United Kingdom (Hybrid)
JOB INFO
Job Identification
988
Job Category
Professional
Posting Date
10/01/2025, 05:01 AM
Apply Before
10/29/2025, 06:59 PM
Job Schedule
Full time
Job Shift
Standard
Locations
Birmingham, West Midlands, United Kingdom
(Hybrid)
The full-time starting salary is normally £28,287.00 per annum, with progression available in post to £32,006.00 per annum.
Full-time, permanent position.
Grade: C
Birmingham City University is a large and diverse place to study right in the heart of the city. Student and Academic Services are currently seeking Programme Administrators to join their team. The role will suit an experienced administrator, with experience in accurate record management and a keen eye for detail.
You will be supporting the administration of academic programmes in line with agreed university regulations, policies, and service standards, ensuring programmes adhere to institutional strategy. The post holder will provide high quality, efficient and effective administrative support for students with responsibility for a wide range of course administration duties, sharing responsibility for efficient and seamless delivery of student services across the Faculty. The role will involve administration of a portfolio of courses and modules (postgraduate and undergraduate), maintaining student records and providing services and support to students and colleagues across the student lifecycle from clearing to completion.
Key responsibilities will include:
* Providing comprehensive administrative support across the academic lifecycle, in line with regulations, policies and service standards.
* Maintaining accurate student and programme records using university systems, ensuring compliance with institutional requirements.
* Responding professionally and promptly to enquiries from students, academic staff and other colleagues.
* Providing administrative support for programme-related meetings, including minute-taking and preparation of documentation.
* Assisting with the collection and processing of student engagement and attendance data.
The Programme Administrator will:
* Have experience of working in a busy administrative role.
* Possess skills in organising and prioritising workloads effectively to meet deadlines.
* Have strong attention to detail and commitment to accuracy.
* Be experienced in responding to enquiries in a professional manner.
* Demonstrate a commitment to delivery excellent service to students and staff,
Birmingham City University is deeply committed to equality, diversity, and inclusivity at all levels in the organisation, and to addressing underrepresentation in our workforce to ensure we are truly representative of the community we serve. We welcome applications from applicants from all backgrounds and communities for this role, and particularly welcome applications from Black, Asian, and Minority Ethnic applicants.
Job Description
The appointed candidate will normally be employed through our subsidiary company BCU Support Services Limited, a wholly owned subsidiary of Birmingham City University. Appointees with prior LGPS membership who wish to enter the LGPS scheme will be able to do so and will be employed by Birmingham City University directly.
ABOUT US
At the heart of our Strategy for 2030 and Beyond, it is our mission to enable our students to transform their lives and to achieve their potential. Through our education and research, and the roles our graduates go on to play in the world, we not only support individuals to transform their lives, but we also play a part in transforming society.
Located in the centre of the UK's second city, we are a university with a long heritage of innovation and of making, dating back to our origins in 1843 when we were founded as the Birmingham Government School of Design.
Our heritage of making through innovation and its application through knowledge exchange, and of creative research and practice, today finds it expression in our STEAM agenda, in our research and enterprise, and in our commitment to challenge-based learning. Working across disciplines, and delivering impactful research and enterprise, interdisciplinarity is at the heart of the continuing transformation of our academic portfolio.