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This range is provided by DWP Digital. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
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Infrastructure Engineer for Specialist Devices
Pay up to £52,442 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance.
As an Infrastructure Engineer for Specialist Devices for DWP Digital, you will be a member of a highly motivated team that constantly drives for excellence, delivering world class specialist devices and services.
DWP. Digital with Purpose.
We are looking for an Infrastructure Engineer for Specialist Devices to join our community of tech experts in DWP Digital.
We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives.
DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people.
The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us.
What skills, knowledge and experience will you need?
* Experience of upgrading enterprise-scale macOS or other operating systems.
* Understanding of complex and diverse customer needs, taking accountability for delivering a quality service which adheres to legal, regulatory and security standards.
* Demonstrates a strong commitment to continuous improvement by actively enhancing processes and standards across teams and the wider engineering community.
* Experience of 3rd line support for incidents with the ability to apply different techniques to analyse and resolve problems.
* Proven ability to collaborate effectively with engineering teams and stakeholders, ensuring alignment of technical solutions with business needs and promoting shared ownership of outcomes.
You and your role
If you love solving tricky problems, working with cutting-edge kit, and making a real impact, this could be the role for you.
You'll be part of a close knit, collaborative team that supports thousands of users across the UK, from engineers building digital solutions to citizens using devices in Jobcentres. We manage macOS environments, explore new tech and deliver smart, user-focused solutions. You'll get stuck into everything from third-line support to designing and improving infrastructure products like MacOS, Jamf and ChromeOS.
We're looking for someone with solid technical experience in large enterprise environments, a curious mind, and a passion for making things better. If that sounds like you, come help us build smarter, faster and more reliable tech for the people who need it most.
Location: You'll join us in one of our brilliant digital hubs in Blackpool or Manchester, whichever is most convenient for you.
Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub.
Pay: We offer competitive pay of up to £52,442.
Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth over £12,000 per year.
Holidays: A generous leave package starting at 26 days rising to 31 days over time.
You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays.
We have a broad benefits package built around your work-life balance which includes:
* An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100)
* Flexible working including flexible hours and flex-friendly policies
* Time off volunteering and charitable giving
* Bring your authentic self to work with 'I Can Be Me in DWP'
* Discounts and savings on shopping, fun days out and more
* Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference
* Professional development, coaching, mentoring and career progression opportunities.
Process:
We know your time is valuable so our application and selection process is just two stages:
Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through.
Interview: a single stage interview online.
CLICK APPLY for more information and to start your application.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Engineering and Information Technology
* Industries
Desktop Computing Software Products, Embedded Software Products, and Technology, Information and Internet
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