Technical Account Manager
Tamworth (Office-Based with UK Travel)
An exciting opportunity has arisen for a Technical Account Manager to join a well-established and highly respected specialist business within the wood renovation and repair sector.
This is a commercially focused, hands-on role combining technical expertise, contractor engagement, and business development. You will play a key role in growing market share, developing partnerships, and delivering high-level technical support and training across the UK.
The Role
Reporting to the UK General Manager, you will:
* Deliver training to contractors and specifiers
* Conduct site inspections, surveys, and produce detailed reports
* Manage technical complaints and quality control
* Develop new contractor users and support distributor partners
* Monitor projects with clients and contractors
* Maintain CRM systems and contribute to case studies and social media
* Support onboarding and training of new employees
You'll have autonomy to create and deliver your own annual plan aligned to UK growth objectives.
About You
* Confident, tenacious and comfortable approaching new prospects
* Strong relationship-builder at all levels
* Highly organised and able to work to deadlines
* Team player with the ability to work independently
Experience Required:
* Specialist knowledge in timber repair / rot repair / joinery restoration
* Understanding of paint systems
* Knowledge of the UK application sector
* Strong training and presentation skills
* CRM experience essential
* MS Office proficiency (CAD desirable)
* Minimum 3 years' relevant experience
* GCSE (or equivalent) English and Maths