Internal sales coordinator

Job Description

Internal Sales Coordinator
Grantham
Monday to Friday
£27,000
We are looking for an Internal Sales & Enquiry Coordinator to work for a growing family-owned business in Grantham, with over 10 sites in total across the UK. You will be responsible for improving the customer experience by proactively following up on quotes, leads and enquiries.


Job responsibilities include:

* Communicate with customers via both phone and e-mail to follow up on quotations and gain their feedback, purchasing timelines and decision status
* Respond to inbound enquiries and direct them to the correct sales or technical teams
* Identify opportunities to up-sell or cross-sell
* Maintain and update CRM systems with accurate records of all customer communication
* Inform the sales teams of any delays or potential lost opportunities
* Deliver excellent customer service experience


Experience required:

* Previous experience within a Sales, Customer Service or Internal Account Management role
* Experienced with CRM Systems and Microsoft Office (including Outlook, Excel and Teams)
* Experienced with the Construction / Manufacturing industry


All applicants must have a driving licence and own car for this role.
Apply today not to miss out on this excellent opportunity!