Better places, thriving communities.
Prison Custody Officer – HMP Millsike
Location: HMP Millsike, YO41 1FZ
Salary: £36, + benefits
Hours: Full time, average 42 hours per week across a variety of shifts (including nights and weekends). We aim to provide fair and predictable scheduling to support work-life balance.
Ready to make a real difference?
At HMP Millsike, we're looking for empathetic, resilient, and collaborative individuals to join our team as Prison Custody Officers. This is more than a job—it's an opportunity to help shape lives, promote rehabilitation, and ensure safety within a supportive environment.
HMP Millsike is a brand-new prison dedicated to transforming lives through a contemporary, evidence-based approach. Our vision is to protect the public while fostering rehabilitation and personal growth. We aim to create a vibrant community where individuals develop skills and resilience for successful reintegration into society.
Why We Need You
We welcome people from all backgrounds who bring unique strengths—empathy, communication, and problem-solving—to support prisoners through challenging times and help them prepare for a positive future.
What You'll Do
· Working directly with prisoners to make a positive impact.
· Maintain safety and security for prisoners, staff, and visitors.
· Support prisoner care and rehabilitation using a trauma-informed approach.
· Promote safer custody and reduce violence, creating a restorative environment.
· Assist prisoners in preparing for release, working closely with health services, probation, and other professionals.
· Supervise daily activities and work assignments.
· Communicate effectively, adapting your style to build trust and understanding.
What We're Looking For
· Strong interpersonal skills and ability to remain calm under pressure.
· Commitment to fairness, respect, and rehabilitation.
· Ability to interact empathetically while maintaining professional boundaries.
· Physical and mental resilience for a dynamic environment.
· Dedication to safety, dignity, and diversity.
Why Join Us?
· Comprehensive training and ongoing development.
· A supportive team environment that values diversity and inclusion.
· Opportunities for career progression.
· Health and Wellbeing support.
· 33 days annual leave (inclusive of Bank Holidays)
· Flexible Benefits: MySlice
· Your initial training course lasts for 7 weeks, where you will receive comprehensive training, which includes Restorative Practice, Control & Restraint, First Aid at work, Incident management, Health & Safety and most importantly Interpersonal skills.
Job Requirements
· You must be eligible to work in the UK.
· This role is not eligible for new Skilled Worker visas in accordance with the current immigration rules.
· This role is exempt from the Rehabilitation of Offenders Act and subject to HMPPS security clearance screening which includes a 10 year checkable history, financial and social media checks.
· Good understanding of Maths and English, which will be assessed as part of the recruitment process.
· Moderate level of physical fitness.
· Meet the required eyesight standard in both eyes (both with and without corrective lenses) and have a suitable standard of hearing (without the use of hearing aids).
· Travel to work – HMP Millsike is in a rural location with limited access to public transport, access to own transport is beneficial as shift start and finish times are fixed due to the strict prison regime timings.
Your role matters. Your impact lasts.
If you're ready for a challenging yet rewarding career where you can truly make a difference, apply today and help us create safer communities.
Our market-leading offering provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .