Overview
Join to apply for the Commercial Business Partner M/W role at Newrest
At Newrest Inflight UK Ltd, you will play a critical role in shaping the inflight customer experience while influencing financial decisions that drive bottom-line results. This dual-role position is ideal for a dynamic leader who thrives at the intersection of operations and finance, leading and optimising airline catering operations while driving financial planning, performance analysis, and cost control.
Key Responsibilities
* Lead end-to-end catering strategy, including menu development, vendor management, contract negotiations, and onboard service innovation.
* Oversee day-to-day catering logistics, ensuring compliance with food safety, regulatory standards, and airline SOPs.
* Collaborate with procurement and commercial teams to identify cost-saving opportunities and drive service improvements.
* Analyse passenger feedback, waste metrics, and service quality KPIs to inform catering adjustments and enhancements.
* Manage vendor relationships, monitor performance, and drive continuous improvement through SLAs and KPIs.
* Develop and maintain catering budgets, forecasts, and variance analyses in coordination with the finance department.
* Conduct in-depth cost modelling, scenario analysis, and financial impact assessments of catering and inflight service initiatives.
* Partner with accounting and operations to ensure accurate expense tracking, reporting, and reconciliations.
* Support monthly and quarterly reporting cycles with insights into cost drivers, efficiency opportunities, and revenue impacts.
* Lead financial evaluation of vendor proposals, CAPEX/OPEX projects, and strategic investments in inflight service delivery.
* Communicate effectively with both financial and non-financial stakeholders.
* Understand and interpret contractual terms; communicate terms to stakeholders and ensure adherence to contract.
* Lead RFPs and ad hoc proposals; lead contract negotiations to reduce value leakage, improve commercial outcomes, and mitigate risk by ensuring contract and regulatory compliance.
* Routinely monitor contract performance to ensure obligations are fulfilled and milestones are met.
* Update commercial terms where appropriate, including in routine, standardized contracts like service orders, addendums, and MSAs.
* Obtain approval for non-standard terms in accordance with agreed approval matrices.
* Develop, deliver, and maintain effective commercial methods, processes, and procedures to ensure contracts are managed in line with compliance standards.
Knowledge
* Bachelor’s degree in Finance, CIMA or ACCA qualified desirable
* Experience in a similar environment with large corporate customers and suppliers
* Strong understanding of FMCG desirable
* Advanced financial modelling, budgeting, and analytical skills using Excel and financial planning systems
* Excellent negotiation, communication, and cross-functional collaboration abilities
* Proven track record in cost reduction, process optimization, and customer experience enhancement
* Translator between finance and the business
* Strong interpersonal and presentation skills
* Deliver actionable insight and challenge to all stakeholders
* Become a trusted partner to the business
* Strong focus on problem solving and ownership to drive results
* Advanced knowledge of Excel and PowerPoint
* Proven track record in building and maintaining strong customer relationships
* Strategic thinking
* Operational excellence
* Data-driven decision-making
* Organised self-starter with drive and ambition who thrives under pressure and is able to work with senior stakeholders
* Attention to detail and adherence to deadlines
Seniority
* Associate
Employment type
* Full-time
Job function
* Business Development and General Business
Industries
* Food and Beverage Services
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