Role Summary The Area Manager is responsible for leading and driving performance across a portfolio of Pick n Pay Clothing stores within a defined region. The role focuses on delivering profitable sales growth, operational excellence, and exceptional customer experience through strong leadership, commercial acumen, and consistent execution of brand standards. This role ensures that all stores operate effectively by driving performance, developing Store Managers, and ensuring alignment to company strategy, policies, and operational standards. The Area Manager plays a key role in achieving regional targets, improving store performance, and building a high-performing, customer-focused retail culture. Requirements Matric / Grade 12 (NQF Level 4 equivalent) Diploma or Degree in Retail, Business, or related field 5–8 years’ experience in retail clothing, with at least 3 years in a multi-store or senior management role Strong experience in store operations, sales, and people management Computer literate (MS Office, Teams, reporting systems e.g. SAP) Valid driver’s license and willingness to travel between stores Ability to work retail hours where required Behavioral Competencies Strong leadership and people development capability Excellent communication and stakeholder management Customer-centric mindset Results-driven and commercially focused Decisive and resilient in a fast-paced environment Ability to influence and drive performance across multiple teams Technical Competencies: Strong retail clothing business and commercial acumen Multi-store performance management Sales and KPI analysis Financial and cost management Stock management, shrinkage and risk control Visual merchandising execution Operational compliance and audit management Workforce planning and talent development Key Responsibilities Sales Growth & Profitability Drive sales growth and profitability across all stores in the region Monitor and analyse store performance, identifying trends and opportunities Ensure achievement of regional sales targets, KPIs, and budgets Implement and track action plans to improve underperforming stores Drive effective execution of promotions, campaigns, and seasonal changes Operational Excellence & Risk Management Ensure all stores operate in line with company policies, procedures, and compliance standards Monitor and manage stock control, shrinkage, and loss prevention across stores Ensure effective execution of store operations, administration, and reporting Conduct regular store visits and audits to ensure standards are maintained Ensure compliance with OHS and security standards Customer Experience & Brand Standards Drive a customer-first culture across all stores Ensure consistent delivery of exceptional customer service Maintain high standards of visual merchandising and store presentation Ensure execution of the customer journey and brand standards People Leadership & Talent Development Lead, coach, and develop Store Managers and store teams Build a high-performance culture focused on accountability and results Drive performance management, succession planning, and talent development Support recruitment and onboarding of store teams Ensure effective workforce planning and scheduling across stores Stakeholder Management Partner with regional leadership, HR, supply chain, and support functions Ensure alignment between stores and head office strategies Communicate business priorities and drive execution at store level Reporting & Performance Management Review and analyse regional performance reports (sales, GP, stock, shrinkage) Provide insights and recommendations to improve performance Ensure accurate and timely reporting across all stores Closing date - 20 May 2026