Internal Account Manager
Barnsley (office based role)
Full Time Permanent Monday- Friday
Countrywide Healthcare is a leading provider of healthcare products and services, committed to delivering excellence and innovation to care providers across the UK. As we continue to grow and evolve, we are looking for a proactive and detail-oriented Internal Account Manager join our dynamic team.
This role is pivotal in driving account development, identifying growth opportunities, and ensuring exceptional service delivery. Additionally, the Internal Account Manager will provide vital support to our National Account Managers, assisting with quote preparation, pricing administration, and general sales coordination.
Key Responsibilities
1. Manage a portfolio of commercial customers and house accounts, ensuring high levels of satisfaction and retention.
2. Identify and pursue opportunities to grow revenue within existing accounts through upselling, cross-selling, and strategic engagement.
3. Develop account plans and maintain regular contact with customers to understand their needs and business objectives.
4. Monitor account performance and proactively address any issues or concerns.
5. Assist National Account Managers with quote generation, pricing updates, and tender support.
6. Maintain and update customer-specific price lists and ensure accuracy across systems.
7. Coordinate with internal departments (e.g., finance, logistics, customer service) to ensure smooth execution of customer requirements.
8. Participate in internal meetings and contribute to the development of sales initiatives.
Skills & Experience Required
9. Proven experience in a pricing, sales support, or administrative role (preferably within healthcare or B2B environments but not essential).
10. Strong numerical and analytical skills with high attention to detail.
11. Proficiency in Microsoft Excel and CRM systems (e.g., Salesforce, Dynamics).
12. Excellent communication and interpersonal skills.
13. Strong communication and relationship-building skills
14. Ability to manage multiple tasks and deadlines in a fast-paced environment.
15. Commercial awareness and understanding of margin and cost structures.
16. Experience working collaboratively across departments.
In return for your commitment and expertise, you will get:
17. Base salary of £28-30k (DOE)
18. Pension scheme
19. Virtual GP for you and your household
20. Reward Gateway Discount Card – savings from over 800 retailers
21. Buy and sell holiday scheme
22. Enhanced maternity and family friendly leave
23. Full training and great opportunities for professional development