The role: Security and Health and Safety Carry out regular patrols of the residence and grounds, reporting any security/safety issues Monitor and control health, safety and maintenance standards within residence and grounds, reporting H&S issues and concerns to the residence management Control, monitor and supervise out of hours access to the residence, ensuring compliance with fire, health & safety procedures and any relevant residence instructions are provided Respond effectively to fire alarm activations and when required, liaise with the emergency services Reception duties Monitor the signing in and out of all guests, visitors and contractors Complete help desk forms for reactive maintenance and pass to the relevant persons Deal with queries and complaints in an efficient, professional and courteous manner Report writing Complete all necessary reports including incident reports, noise reports, accident reports and others as required Monitor the conduct of students, encouraging reasonable and fair behaviour, reporting any breach of the Code of Conduct and license agreement to the duty warden/tutor and residence manager as appropriate Provide evidence and reports when requested Customer and Colleague Liaison Liaise, as necessary, with other Facilities officers, university clients, sub-contractors, UPPRSL staff and residents and conference delegates Liaise, if required, confidentially with student support services, chaplaincy and other agencies, in relation to student welfare and follow the company’s policy for pastoral welfare Offers of employment are subject to satisfactory vetting, inclusive of employment referencing covering the past three years and you may be subject to additional vetting and barring checks to ensure your suitability for the role, which could include completing a basic DBS. In return, we are offering a competitive salary and a great benefits package including cycle to work scheme, pension, store discounts 25 days holiday plus bank holidays, life insurance and many other perks. We are a team of people with energy, pace and passion; if that sounds like you, apply now. For details of the full job description, contact Martyn Stratton at (martyn.stratton@upp-ltd.com).