Office Manager/Senior Facilities Officer
Department: Facilities/HSEQ
Employment Type: Full Time
Location: UK - Fareham
Reporting To: Matthew Heywood
Description
Job Title: Office Manager/Senior Facilities Officer
Contract Type: Permanent
Flexibility: At BMT, we believe people do their best work when they have the freedom to balance their professional and personal lives. We understand that everyone’s circumstances are different, so we’re always happy to discuss what flexibility might look like for you. While we can’t guarantee every request, we will always listen and explore options that support both you and the needs of the role.
Location: Fareham Office with travel to other UK offices as required. The role offers a degree of flexibility in day‑to‑day work hours, however, requires some irregular hours and out of hours working. Hybrid working is possible, as long as the needs of the role are met, with an expectation of 4 days per week on site.
About the Role
Working as part of the UK Facilities Team, you will oversee BMT’s UK offices to ensure they are safe, compliant, well‑maintained, and engaging places to work. While primarily based at your home office, the role requires both virtual oversight and regular travel to other UK sites to provide support and ensure consistency across locations.
You will be responsible for ensuring all offices meet statutory and regulatory requirements, as well as internal company policies. This includes proactively identifying and resolving issues, coordinating with Health & Safety, Security, IT, and other teams as needed, and maintaining accurate records. You will play a key role in ensuring buildings remain compliant by liaising with landlords, managing contractors, and carrying out inspections and audits where required.
The role also involves monitoring facilities performance, ensuring that maintenance, service requests, and operational issues are resolved efficiently and with minimal disruption. You will take ownership of contractor management, ensuring safe working practices, appropriate documentation, and service quality. In addition, you will contribute to continuous improvement by working with stakeholders to enhance the safety, comfort, and productivity of all office environments.
About You
The ideal candidate will thrive in a front‑line, people‑focused role, bringing excellent communication and customer service skills alongside a proactive, organised approach to managing multiple priorities. They will be confident using Microsoft Office and digital systems, with strong attention to detail when recording and managing information. This individual will take ownership of both office and facilities operations, leading front‑of‑house services to a high standard, managing teams and suppliers, and ensuring compliance, safety, and seamless day‑to‑day running across multiple sites. With a hands‑on, solutions‑focused mindset, they will be comfortable balancing strategic improvements with practical tasks, building strong relationships across teams, and maintaining a professional, welcoming environment for colleagues and visitors alike.
Key Skills
* Excellent communication and customer service skills
* Strong organisational and time management abilities
* Ability to prioritise and manage multiple tasks effectively
* Confident using Microsoft Office and general IT systems
* Team leadership and people management capability
* Problem‑solving and decision‑making skills
* Attention to detail and accurate record‑keeping
* Knowledge of office and facilities operations
* Understanding of Health & Safety processes and compliance
* Stakeholder management and relationship‑building skills
* Process improvement and continuous improvement mindset
* Hands‑on, proactive approach with the flexibility to support operational tasks
Benefits
* Private Medical Insurance (including family cover)
* Enhanced Pension
* 18 weeks’ enhanced maternity pay (after 1 year’s service)
* Family‑friendly policies
* Inclusive and supportive culture
* Annual Wellbeing Fund for hobbies and personal interests
* 26 days’ annual leave plus bank holidays
* Holiday trading
* Retail and lifestyle discounts
* Professional subscriptions paid
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