Job Description
We deliver progress. What you'll do and how you'll make an impact..
As an Associate Product Manager, you will drive operational excellence within our partner commission system, managing individual features across the entire software development lifecycle.
Your responsibilities will include:
1. Impact & Outcomes: Supporting tactical execution and tracking metrics for the Partner Commission product lifecycle to drive growth.
2. Technical Mastery: Defining detailed user stories and acceptance criteria while ensuring technical quality and support for complex issues.
3. Discrepancy Resolution: Owning the end-to-end resolution of payment and commission queries escalated by Partner Services.
4. Process Improvement: Identifying "hot spots" in payment data to propose fixes and bolster the product roadmap.
5. Feature Roll-outs: Acting as a gatekeeper for quality by analysing comparative data sets and supporting Beta testing.
6. Product Discovery: Conducting research and user interviews to validate the future direction of products and assess ROI on incentives.
7. Documentation: Maintaining a comprehensive knowledge base of commission rules and operational procedures.
We work together.
You will work closely with a Senior Product Manager who will support your development as you build relationships across various disciplines. You’ll be the primary bridge between Product, Software Engineering, and Partner Services, acting as a critical enabler for our network of 70,000 Partners. Your goal is to work collaboratively to drive feature delivery and ensure cross-functional alignment while making supporting teams more self-sufficient.
Qualifications
We're looking for you to bring the following knowledge, skills & experience:
8. Experience in product support, business analysis, or data analytics.
9. High-level proficiency with spreadsheet tools (vlookups, pivot tables, logical functions).
10. Ability to analyse complex data sets across multiple platforms to extract meaningful insights.
11. Understanding of Product Management methodology and Scrum frameworks.
12. Commercial acumen regarding costs, revenues, and customer metrics.
13. Familiarity with processing large payment-based datasets is highly desirable.
Additional Information
So why pick UW?
We’ve got big ambitions so there’s going to be plenty of challenges. There are also a lot of benefits:
14. An industry benchmarked salary. We’ll share it during your first conversation.
15. Annual discretionary performance based, annual bonus scheme.
16. Hybrid working, with 2 days in the office. (We’re definitely open to discussing flexible working arrangements)
17. Holiday trading- buy & sell up to 5 days holiday each year
18. Discount on our services and you get our coveted Cashback Card for free. You’ll also get access to 100s of rewards and discounts through Perkbox
19. A matched contribution pension scheme and life assurance up to 4x your salary. You can also access free mortgage advice and a financial wellbeing tool.
20. Save as You Earn scheme.
21. Family-friendly policies, designed to help you and your family thrive.
22. Flexible benefit choices such as Private health insurance, a free Virtual GP, Gym discounts and wellbeing apps.
23. Electric Car salary sacrifice scheme through Tusker
24. Belonging groups that help UW shape an even more inclusive future.
25. A commitment to helping you develop your career journey through learning, coaching and new experiences