Your newpany
Hays are working exclusively with a highly respected organisation in Telford to recruit an experienced and proactive Credit Controller. Created to support rising business volumes and ongoing order‑to‑cash transformation, the position plays a key part in thepany’s growth. Although initially on a 12 month fixed‑term contract, there is strong potential for it to be permanent as the division continues to expand.
Your new role
As Credit controller you will play a vital role in the business and duties will include:
1. Take ownership of a large, high‑value debt ledger, ensuring overdue accounts are followed up promptly and effectively.
2. Manage the monthly direct debit process and investigate any issues or discrepancies relating to customer accounts.
3. Handle daily cash allocation across several bank accounts, maintaining accurate and up‑to‑date reconciliations.
4. Work closely with teams across the business to support smooth end‑to‑end order‑to‑cash activity.
5. Use a range of systems to review data, update customer information, and monitor account behaviour.
6. Play an active role in ongoing initiatives to enhance credit control processes and support wider operational improvements.
What you'll need to succeed
7. We are looking for a driven credit controller who has significant experience, ideally within a medium or large organisation and a proven background in handling substantial, high‑volume debt ledgers.
8. You should have strong Excel and reconciliation tasks as well as befortable using multiple systems
9. You will also need to be a confidentmunicator with the ability to manage challenging or detailed discussion, who is highly organised, with the skills to manage priorities effectively in a busy environment.
10. Finally, you should be able to work self-sufficiently while remaining an active and supportive member of the wider team.
What you'll get in return
This is a great opportunity to work for an exciting and expanding business that has an excellent team culture and can offer hybrid working, excellent benefits, including holidays and an earlier finish on a Friday. Although the role is initially a 12 month Fixed Term contract, there is a high likelihood that the role will then be a permanent position.