Job Summary
The Senior Change Delivery Manager will be responsible for managing the Change Delivery Team as well as leading WAVE initiatives in the Reserves & Central and Corporate Divisions. Each of the three Change Delivery Managers will be aligned to one of the Medicine, Surgery & Diagnostics and Women & Children Divisions’ Operations, Medical, Nursing, IT, HE and Finance teams to lead on 1 or 2 of the divisions WAVE initiatives and to provide governance and support for the rest of the Division’s WAVE initiatives.
In this role you will support the Trust’s Working to Achieve Value and Excellence (WAVE) programme, providing transformation, improvement, change management and delivery support for your assigned division. You will support governance and assurance to the WAVE Oversight & Assurance Group and own multiple Trust-wide initiatives. You will embed NHS Quality Improvement (QI) principles into your work, utilising proven methodologies and tools to drive measurable improvements. You will work closely with PMO and business partners within the digital transformation and Securing the Future teams, ensuring one approach to change management and transformation across all programmes.
About Us
* Cycle to Work
* Travel Scheme
* Childcare Vouchers with Salary Sacrifice
* Onsite Nursery
* Buying and Selling Annual Leave
* Car Leasing
* Employee Assistance Programme
* Employee Health and Wellbeing
* Extensive Reward Scheme
* Counselling Service
* Financial packages including Vivup and Wagestream
* Staff Networks, Enable, Rainbow, Gender, Race Equality Ecoaware & Admin Network
Our Values
* Committed to Quality of Care
* Compassion
* Working together for patients
* Improving Lives
* Everyone Counts
* Respect and Dignity
Job Responsibilities
Change Delivery and Productivity
* Support divisions and provide governance and assurance to the WAVE Oversight & Assurance Group on progress of initiatives across the Trust.
* Lead and own multiple cross‑cutting WAVE & WRP initiatives.
* Develop and lead divisional improvement plans, ensuring alignment with organisational goals.
* Collaborate with clinical, operational, finance and workforce teams to identify and deliver measurable productivity improvements.
* Actively work within divisions, engaging directly with teams on the ground to evaluate processes and implement solutions.
Quality Improvement
* Embed NHS QI principles, leveraging tools such as PDSA, Process Mapping and statistical process control to drive measurable change.
* Apply evidence‑based methodologies to reduce variation, enhance care delivery processes and achieve sustainable improvements aligned with NHS goals.
* Promote a culture of continuous improvement by coaching and supporting divisional teams in QI techniques.
Change Management
* Act as an ambassador for change and transformation programmes, both internally and externally.
* Lead on change management strategies, fostering stakeholder buy‑in.
* Apply recognised methodologies (e.g., ADKAR, Kotter, DMAIC) to ensure successful implementation and sustainability of initiatives.
* Work with the Organisational Development team, the EPR team and the StF team and divisional teams on embedding cultural and organisational change with various programmes to ensure consistency and successful change.
Stakeholder Engagement
* Work collaboratively with divisional leadership and multidisciplinary teams to embed change.
* Facilitate workshops, meetings, and training sessions to support productivity improvements.
* Significantly contribute to planning and delivery for the annual waste reduction conference.
* Function as a key liaison between the division, finance, HR and informatics.
Governance and Reporting
* Maintain comprehensive project documentation, ensuring adherence to governance frameworks.
* Monitor and report on project milestones, risks, and outcomes to senior stakeholders.
* Identify and share lessons learned across divisions to promote best practices.
* Develop and maintain plans, risk controls, dependency controls, toolkits and other project controls for the programme.
Data Analysis and Insights
* Develop key performance indicators and promote an approach of collecting and analysing quantitative data to support service improvement.
* Create dashboards and reports to track divisional performance and project outcomes.
* Use benchmarking and trend analysis to identify areas for improvement.
* Gather, analyse and present complex datasets to inform decision‑making.
* Identify, analyse and compare options for service and workforce development and report progress on redesign projects.
* Quality‑assure information, investigate data anomalies and instigate corrective action where required.
* Apply systematic methodologies for change to deliver efficient QI, change management, benefits realisation and desired results for patients, staff and the organisation.
* Prepare and provide highly complex and sensitive information reports from various systems.
* Collate and interpret data, inputting and manipulating information into computer databases and systems.
Communication and Relationship Skills
* Develop and deploy communication strategies appropriate to the level and complexity of change within projects.
* Employ expert negotiation and diplomacy skills with key stakeholders to communicate highly complex and sensitive information.
* Persuade and influence senior managers and clinicians of the importance of the Transformation Agenda.
* Lead on specific delegated integrated initiatives, deliverables and activities.
* Process‑manage specific projects, developing good working relationships with clinical bodies and other stakeholders.
* Develop robust communications processes for all projects and communicate effectively the progress of implementations across all key stakeholders.
* Plan and facilitate group discussions and workshops, encouraging participation and collaborative working of stakeholders.
Responsibility for Financial and Physical Resources
* Define and agree financial plans for programmes and projects as appropriate.
* Work with divisions to ensure opportunities are exploited for quality improvements, cost improvements and service productivity increases.
* Proactively manage resources assigned to the project and elevate any resource issues to the WAVE Oversight & Assurance Group and Director of Transformation, Planning & Improvement in a timely manner.
* Support the development of innovative business cases for redesign of services, emphasising technology to improve delivery, optimise clinical processes and manage patients more efficiently.
Management and Leadership
* Lead the Change delivery team in supporting divisional teams to deliver WAVE initiatives through transformational change and improvement.
* Line‑manage a team of change delivery managers.
Collaborative Working
Airedale NHS Foundation Trust is part of the West Yorkshire Association of Acute Trusts (WYAAT), collaborating across West Yorkshire and Harrogate to provide the best possible care. Working for Airedale Trust offers the opportunity to be part of a system-wide improvement movement for health and wellbeing.
Person Specification
Knowledge
Essential
* Expertise in productivity, improvement and transformation methodologies such as LEAN or Six Sigma.
* Understanding of Change management methodologies such as DMAIC.
* Knowledge of the New Hospital Programme, RAAC Programme and Digital Transformation programmes.
* Knowledge of data analysis tools for improvement such as statistical process control charts.
Desirable
* Advanced knowledge of financial and operational performance metrics in healthcare.
* Understanding of broad NHS roles and responsibilities, structures and processes.
Skills
* Strong data analysis skills, with proficiency in tools such as Excel, Power BI or Tableau and statistical process control charts.
* Positive and proactive engagement and leadership approach.
* Ability to provide and receive highly complex, sensitive or contentious information.
* Highly developed interpersonal, communication, negotiation, persuasive and facilitation skills, and ability to manage conflict, seek resolution and influence peers and colleagues.
Qualifications
* Degree in a relevant field (e.g. Healthcare Management, Business, Data Analytics).
* Project Management Qualifications (e.g. PRINCE2, Agile Practitioner).
Desirable
* Master’s level education or equivalent experience.
* Leadership qualification (e.g. ILM Level 5).
Experience
* Proven experience leading transformation and productivity initiatives within healthcare or a comparable environment.
* Demonstrated ability to manage complex projects, collaborating with multidisciplinary teams.
* Track record of using data to drive decision‑making and measure success.
* Examples of leading service improvement/workforce redesign projects.
* Experience of managing a team.
Desirable
* Experience working within an NHS or public sector setting.
* Familiarity with Management Operating Systems or equivalent frameworks.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a Disclosure and Barring Service check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require Skilled Worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.
Employer Details
Airedale NHS Foundation Trust
Airedale
Skipton
BD20 6TD
Website: https://www.airedale-trust.nhs.uk
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