Overview
Join us as a Fraud Strategy Manager at Barclays where you will help shape the future of banking by ensuring the safe and effective use of digital platforms, with a focus on secure customer journeys in the app, online and open banking. This role involves identifying and mitigating risks around third-party fraud and collaborating closely with business teams to improve processes and ways of working for safe digital banking. The position contributes to creating straightforward, user-friendly experiences while maintaining the safety of the customers channel of choice.
Responsibilities
* Identify and mitigate risks around third‑party fraud.
* Collaborate closely with business teams to improve processes and ways of working for safe digital banking.
* Contribute to creating straightforward, user-friendly experiences while maintaining safety of customers’ channels of choice.
Qualifications
* Considerable background in fraud, digital fraud, risk mitigation including open banking and digital verification.
* Proven experience assessing and mitigating third‑party digital fraud with knowledge of coding languages and risk impact assessments.
* Considerable background in fraud, digital fraud, risk mitigation across personal, business, wealth, and private premier banking.
* Demonstrable change‑management experience in a customer‑ and risk‑centric focused role.
* Proven stakeholder‑management experience, with the ability to influence in a consulting capacity at Vice President and Director level.
* Considerable analytical skills with experience in Management Information (MI) reporting and insight generation utilising SAS.
Additional Highly Valued Skills
* Strategy experience.
* Knowledge of the mobile banking app and online banking processes.
Locations
This role can be based in London, Northampton, Manchester, or Glasgow.
Assessment
You may be assessed on the key critical skills relevant for success in the role, such as risk and controls, change and transformation, business acumen, strategic thinking, digital and technology, as well as job‑specific technical skills.
Corporate Values
All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.
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