Alliance Psychological Services is a leading local mental health provider delivering psychological support and emotional well-being services in a range of settings.
Our Children, Young People and Family Service provides support for children's mental health on behalf of and in partnership with Northeast and North Cumbria Integrated Care Board (ICB) Tees Esk and Wear Valley NHS Foundation Trust (TEWV) and other local organisations including the voluntary sector. Collectively we work together using theiThrivehttps://implementingthrive.org/about-us/i-thrive-implementing-thrive/ framework to improve mental health services and make them more accessible for children and young people in Tees Valley. Our mission is to help families navigate the mental health system so they can get the right support when they need it. We want to make sure everyone gets the help they deserve for better outcomes.
We are looking for a data analyst to join our busy team. This role is part time up to a maximum of 22.5 hours per week, hours can be discussed at interview.
Main duties of the job
The postholder will support the Operational Manager in providing accurate data to effectively manage Alliance Children, Young People and Families (CYPF) and Alliance+ Services. They will work closely with the Senior Leadership team (SLT) to ensure the information provided is appropriate and meaningful to effectively manage their pathways within the service. The postholder will support with reporting and undertake audits to ensure high levels of data compliance including completing the necessary follow-up work.
This position may require flexible hours between 8am until 6pm on weekdays with both office and remote working.
You must have the right to work in the UK as we do not offer sponsorship for visas.
About us
We offer first rate training & development opportunities, 38 days annual leave pro rata, rising 1 day every 5 years of service (& the option to purchase additional AL) EAP health scheme including costs towards opticians, dentist, physio and shopping discounts plus a 3% contributory pension scheme. We also offer lots of health & wellbeing initiatives for our staff & promote flexible working for a positive work life balance.
Alliance is committed to promoting equal opportunities in employment practice & service delivery. We are signatories to the Mindful Employers Charter. Alliance also has Investors in People status and the Better Health at Work Bronze award. We are committed to the National Living Wage.
Alliance Psychological Services follows safer recruitment for all appointments. It is a requirement that all staff understand it is each persons individual responsibility and are committed to promoting and safeguarding the welfare of clients.
Please note that due to the nature of the duties of this role a basic criminal records disclosure will be sought in the event of a successful application.
We monitor the use of AI, if applicants have used it they should declare it.
AI-generated content may lack detail and not address key criteria outlined in the job description.
Personalisation is essential to convey individual skills, knowledge, and experiences effectively.
Job responsibilities
Main Duties and Responsibilities:
Ensuring high levels of data compliance through the use of reports and other tools to improve quality
Routine checking and inputting of data on our case management system IAPTUS
Identify and investigate anomalies and initiate corrective action as required
Provide regular reports on performance and quality information to the SLT.
Set up reports and provide data for the team as requested for both routine and ad hoc information requests
Support timely submission of national data sets and other required contract reporting within the respective timelines
Keep up to date with required data set changes and share learning with the team
Review the care pathway to ensure the existing processes and procedures are fit for purpose and identify any efficiencies or changes and improvements required.
Support capacity and workforce planning with the Management team
Maintain up to date knowledge of NHS data definitions/standards and attend training as appropriate
Undertake any other additional duties appropriate to the post as requested.
Safeguarding
Responsible for safeguarding children and vulnerable adults by promoting the welfare of service users at all times and operating within local policies and procedures.
Under guidance and support taking appropriate safeguarding action to protect children and vulnerable adults at risk of significant harm.
Under guidance and supervision to identify and support families in accessing Early Help Services
To share appropriate information with other agencies regarding the service users wellbeing and progress keeping within the boundaries of Confidentiality and Information sharing protocols.
Confidentiality
In the performance of their duties, the post-holder may have access to confidential information relating to clients and their care, staff and others. They may also have access to information relating to Impact as a business organisation. All such information from any source is to be regarded as strictly confidential.
Information relating to clients, carers, staff, other healthcare workers or Impact business may only be divulged to authorised persons in accordance with Impact policies and procedures relating to confidentiality and the protection of personal and sensitive data.
This job description is designed to identify principal responsibilities only. The post holder is required to be flexible in developing the role in accordance with changes in Impacts organisational objectives and priorities.
6. Organisational Responsibilities
Values and behaviours
To demonstrate and be a role model for Alliances values, to promote and encourage positive behaviours, enhancing the quality and integrity of the services we provide.
Health, Safety and Wellbeing
To take responsibility for health, safety, and wellbeing in accordance with Alliances policies and procedures.
Equality and diversity
To promote a society that gives everyone an equal chance to work and live free from discrimination and prejudice.
Confidentiality
To work in a way that does not divulge personal and/or confidential information and follow Alliances policies and procedures in relation to data protection and security of information.
Performance Management
To promote a culture whereby performance management is ingrained, and the highest standards and performance are achieved by all. Ensure that mandatory training commitments are met and that the postholder keeps up to date with Alliances policies and procedures. Contribute to Alliances Appraisal processes to ensure continuous learning and improvement and to increase organisational performance.
Person Specification
Qualifications
* Educated to degree level (relevant to data/information analysis) Experience in a similar analytical role Experience of managing and reporting on large sets of data within a case management system Excellent IT skills including advanced knowledge of Excel.
* Management reporting skills Attention to detail Ability to manage own workload and work to deadlines Manage multiple workstreams in a busy environment.
* Previous experience in NHS/healthcare Understanding of mental health services Experience of using patient management systems Knowledge of IAPT performance and quality indicators
Personal Qualities
* High level of motivation. Ability to work within a team and foster good working relationships. Ability to work under pressure and alone at times. Interest in data and systems. Regard for others and respect for individual rights of autonomy and confidentiality. High level of organisation skills. Flexible and adaptable. Act in ways that support equality and promotes diversity.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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