Reed Recruitment are delighted to be recruiting for a Deputy General Manager in Armagh
Contract: Full-Time/Permanent
Reporting To: General Manager
Hours: Shift work including mornings, evenings, weekends and holidays
Salary: 50k
About the Role
We are seeking an experienced Deputy General Manager to support the day-to-day operations of a busy hotel. This role plays a key part in driving operational success, with a strong focus on food & beverage, guest satisfaction and cost control.
Key Responsibilities
* Support the overall management of hotel operations including rooms, food & beverage and events
* Lead and inspire teams through effective communication, training and performance management
* Oversee food & beverage operations, ensuring high standards, profitability and guest satisfaction
* Monitor budgets, control costs and help deliver financial targets
* Manage recruitment, staff engagement and scheduling
* Handle guest feedback and resolve complaints professionally
* Ensure compliance with company policies, procedures and relevant legislation
* Maintain strong relationships with internal departments and external suppliers
* Carry out Duty Manager responsibilities as required
Essential:
* Previous experience in a similar hospitality management role
* Strong leadership and customer service skills
* Experience managing budgets and driving profitability
* Knowledge of food & beverage trends and operations
* Strong organisational and decision-making abilities
* Excellent communication and interpersonal skills
* Proficiency in MS Office and hotel systems (POS/booking systems)
* Ability to work in a fast-paced environment
What's on Offer
* Meals on shift
* Gym membership discount
* Staff discounts
* Uniform provided
* Training and career development opportunities
Please submit an up-to-date CV today via the "Apply" link, or you can call the Branch and speak to Donna