Overview
Sales Specialist Service - Hospital Patient Monitoring role at Philips.
Responsibilities
* Develop and execute a strategic and tactical sales plan to exceed financial targets and drive contract attachment rate through warranty conversions, contract renewals and new point of sale contracts with a focus on driving informatic service agreements.
* Address inquiries and complaints to enhance satisfaction and meet sales targets.
* Work alongside Account Managers to undertake tender responses and support service solution, define, agree, and implement pre‑sales negotiations, and drive customer contract uptake of warranty expiry, post‑sales support including Installed Base management.
* Provide consultative customer support and leadership with our services portfolio to support and drive the solutions business, engaging with a mix of senior customer stakeholders: business, clinical, technical and IT.
* Plan and drive campaigns with marketing teams, employing market research, industry trends, voice of customer and Field/Market share, win/loss analysis and competitive intelligence and price realisation to develop service strategy.
* Based at home in the UK with up to 40% travel to customers in the UK and to the head office in Farnborough, Hampshire.
Qualifications
* Bachelor's or Master's Degree in Business Administration, Marketing, Sales Management or equivalent with experience in Business Development or Clinical Sales within the medical device industry.
* Comfortable working cross‑functionally, engaging internal and external stakeholders to ensure successful collaboration.
* Commercial mindset with experience in the healthcare industry.
* Full driving licence.
Benefits
Competitive salary, sales bonus, company car/allowance, family‑friendly policies, flexible benefits, access to Philips University and various training opportunities.
Location
Home in the UK with up to 40% travel to customers and the head office in Farnborough, Hampshire.
Additional Information
Due to the role working in the healthcare environment, a standard DBS (Disclosure and Barring Service) criminal record check will be required.
We welcome all applicants, including those from minority backgrounds, LGBTQIA+ and individuals living with a disability. Because we are at our best when you are, you can safely share any reasonable tools or adjustments needed during our recruitment process and beyond. For more information, read our Inclusion and Diversity Policy and our human rights statement.
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