Work Mode: Hybrid – 2 days WFO Contract Duration: 6 months (with strong potential for extension) Location: London Salesforce Data Architect (Data Modelling Specialist) Certified Expert in Data Modelling with Salesforce Service Cloud Experience Position Overview We are looking for an experienced and certified Salesforce Data Architect to join our team. The ideal candidate will have deep expertise in data modelling, extensive hands-on experience with Salesforce Service Cloud, and a proven ability to simplify, optimise, and troubleshoot complex Salesforce data estates. In this role, you will design scalable data architectures, enhance data quality and governance, and collaborate across teams to deliver high-performing and resilient Salesforce solutions that meet evolving business needs. Key Responsibilities Design, develop, and optimise scalable data models within Salesforce, with a strong focus on Service Cloud. Identify, investigate, and resolve data model issues to maintain a robust and scalable data architecture. Simplify and rationalise the data estate across a complex Salesforce environment to enhance efficiency and maintainability. Collaborate with business analysts, developers, and stakeholders to translate business needs into effective data architecture solutions. Define and enforce data governance standards, best practices, and policies to ensure data quality and consistency. Lead and support data integration between Salesforce and external enterprise systems, ensuring secure and seamless data flows. Provide expertise in data migration, cleansing, and transformation during Salesforce implementations and upgrades. Monitor system performance and resolve data-related issues, proposing enhancements when needed. Stay updated on Salesforce releases—especially Service Cloud—and evaluate their impact on data models and processes. Mentor and guide junior team members on data architecture principles and best practices. Essential Skills & Qualifications Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related discipline. Extensive professional experience as a Salesforce Data Architect. Salesforce Certified Data Architect certification (mandatory). Strong understanding of relational, dimensional, and NoSQL data modelling. Hands-on experience with Salesforce Service Cloud (configuration and customisation). Proven ability to troubleshoot and resolve data model issues within Salesforce. Demonstrated experience simplifying and optimising complex Salesforce data estates. Proficiency with Salesforce data tools (Data Loader, Data Import Wizard, SOQL, Salesforce Connect). Solid understanding of data governance, security frameworks, and compliance standards (e.g., GDPR). Experience with Salesforce integrations and APIs (REST/SOAP). Strong analytical, problem-solving, and communication skills. Additional Salesforce certifications (e.g., Service Cloud Consultant) are highly desirable. Desirable Attributes Ability to thrive in a fast-paced, agile working environment. Demonstrated leadership in data architecture initiatives. Proactive, adaptable, and committed to continuous learning. High attention to detail and a focus on delivering high-quality solutions.