Lettings Administrator - Birmingham/Hybrid - £28,000 - £30,000 Per Annum My client, a family-owned developer and operator of Build to Rent homes are looking for a Lettings Administrator. You'll support leasing teams across the UK in creating a best-in-class customer experience, driving innovation and elevating the resident experience Responsibilities: Tenancy progression for any pending move ins - including referencing checks, serving of documents, issuing contracts, right to rent checks, direct debit set ups and collecting initial rent payments. Rent increase administration across all assets, serving S13 notices and system management. Super user of sales and PM systems (training will be provided). Legislation advisory support for on-site leasing teams - key contact within the business for all teams (training will be provided). Auditing as required, to ensure leasing compliance. Supporting the Head of Leasing in implementing leasing strategies. Contributing to new property onboarding during mobilisations, including data uploads. Any other duties as required. Requirements: Strong attention to detail and organisation. Experience with MRI/Hubspot an advantage. Friendly, professional, and solutions focused. Passion for excellent customer service. Calm under pressure, with high standards of integrity. Excellent communication - both written and verbal. Proficient in Microsoft Office Able to handle a busy workload and meet deadlines. Confident, proactive, and able to work independently Benefits: 25 days annual leave bank holidays Workplace pension Flexible working options Employee benefits platform with discounts Wellness support (mental health services, digital GP access) Regular team socials Working Hours: Monday to Friday 9:00am - 5:30pm, 3 days in the office and 2 WFH, however some weeks 4 days may be required on site For more information, please contact Anisha on the Business Support team at Dove & Hawk Property recruitment. 02037259835 Dove & Hawk Property Recruitment acts as an employment agency for permanent recruitment and employment business for the supply of permanent workers. By applying for this job you accept the T&C's and Privacy Policy which can be found at doveandhawk.co.uk