Trainee Manager
Hastings Hotels is a family-owned hotel group based in Northern Ireland, recognised as a leading name in the hospitality industry. We are celebrated for delivering exceptional guest experiences and upholding a legacy of excellence across generations.
At Hastings Hotels, we believe great hospitality starts with great people. We love welcoming new talent to our teams and are committed to supporting our employees through ongoing training, mentoring, and development that aligns with their career ambitions and helps them achieve their goals.
Our Trainee Manager Programme is a two-year development journey designed for ambitious individuals eager to embrace our vision and values, while gaining hands-on experience in a dynamic, guest focused industry.
What we are looking for
* Excellence – Motivated individuals who are driven and passionate about delivering an outstanding service to our guests.
* Integrity – Professionals who act with honesty and professionalism, serving as role models to their peers.
* Innovation – Creative thinkers who embrace new ideas and improvements.
* Teamwork – Enthusiastic team players who support and empower others.
* Passion – People who bring energy, enthusiasm and pride to their work.
What You’ll Gain:
* Multi-departmental experience across our hotels, providing a comprehensive understanding of the hospitality industry.
* Tailored mentorship and industry-leading training to support your personal and professional growth.
* A customised career path designed to align with your long-term goals.
* University diploma (Level 4 credit) through our bespoke Manager Ambassador Programme, delivered in partnership with Ulster University.
Contract Details
* £23,750 per annum
* 35hr contract per week (excluding breaks)
* Flexibility is essential - shifts will include evenings, weekends, and public holidays
* Willingness to travel – candidates must be open to working across different hotels within the Hastings group
Here is what you can expect in return:
* 29 days holiday and your birthday off
* Cash and credit card tips
* Service charge shared across the team
* Employee discounts
* Free staff meals
To find out more about our benefits click here
The company reserves the right to apply enhanced short-listing criteria.
To find out more about Hastings Hotels and what our company offers please visit https://www.hastingshotels.com/careers.html
Hastings Hotels is an Equal Opportunities Employer.
Recruitment Process
The recruitment process will have two stages - an initial screener interview and an assessment center.
About the role
What You’ll be Doing:
· Taking a hands-on, professional approach to your training, with a strong focus on delivering outstanding customer service in each department.
· Taking responsibility for your own development, continually building your knowledge and skills throughout each programme placement.
· Ensuring Hastings standards of service are understood and delivered consistently across all areas of the business.
· Supporting and motivating team members to foster a culture of excellence and exceptional customer service.
· Assisting operational managers in meeting departmental objectives and improving operational efficiency.
· Becoming fully conversant with our culture, working practices, and product knowledge to help create seamless experiences for guests.
About the company
Our vision is to be recognised as a prestigious, family company providing the finest in Irish hospitality with style and excellence.
Required Criteria
* Must have a profesional appearance
* Must have the right to work in the uk
* Educated to GCSE standard or equivalent with grades A-C in English and Maths
Desired Criteria
* Experience in hospitality
* Hold a third level qualification
Skills you'll need
* Task Planning
* Ability to Identify and Anticipate needs
* Exceptional Customer Service Skills
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