Introduction We are dedicated to supporting people living with disabilities through provision of high-quality SIL Accommodation and in-home care services. We are committed to fostering independence and enhancing the quality of life for every individual we support. Born in Darwin, we're proud to bring our customer-focused approach to participants across the Northern Territory and Queensland. Our PARTT values - Partnership, Accountability, Respect, Trust and Transparency - guide everything we do! Description Why Join Us Enjoy on-site parking, use of a company vehicle during work hours, access to a range of exclusive discounts and offers via our Employee Benefits portal, ongoing professional development and learning opportunities, and a supportive, values-led culture focused on people. The Opportunity We now have two amazing opportunities to be PARTT of something meaningful. As a key leader of our Care Services team, you will play a hands-on role in setting up and overseeing new regional branches and SIL Accommodation homes, engaging and onboarding participants and working with stakeholders to achieve goals - both for us and our participants. You'll lead a dedicated care team to ensure we are delivering high quality, individualised care and support. We’re currently hiring vfor the Ipswich region (based in our Goodna office). Key Duties Include: Lead participant engagement and onboarding as the first point of contact Build strong, trust-based relationships with participants, families, and key stakeholders Oversee and support care teams to deliver person-centred, high-quality services Ensure ongoing compliance with NDIS standards and internal policies Lead, mentor, and develop your team to maintain a high-performance culture Monitor service delivery, manage incidents, and drive continuous improvement Skills And Experiences Who we're looking for: We are seeking an experienced, proven leader with a background in NDIS or relevant industries. You will have: Excellent communication, organisational, and time-management skills Strong knowledge of the NDIS Practice Standards and compliance expectations Cultural awareness and experience working with CALD communities Tech savvy, proficient in MS Office and confident working with various applications Familiarity with EEO, WHS, and risk management frameworks A commitment to professional growth, both personally and for your team Relevant tertiary qualifications or equivalent experience in disability or community services (highly regarded) Current driver’s licence, Working with Children Check and NDIS Worker Screening Check (essential) If you're a values-driven leader with a passion for empowering others, we’d love to hear from you. This is your chance to shape something from the ground up — to build relationships, grow a team, and truly make a difference in your community. Apply now to join a team that’s passionate, professional, and people-first. Immediate start available. Hands on People is an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees. We welcome applications from people of all backgrounds.