A leading SaaS company in sports is looking for a Customer Support Agent to manage inbound tickets and enhance customer experience. You will be responsible for communicating with customers to solve issues, inform them about new platform features, and gather feedback for improvement. The ideal candidate has a strong background in customer support roles, knowledge of SQL and Python, excellent people skills, and is passionate about sports. This position offers competitive hourly pay and the option for remote work. #J-18808-Ljbffr