Join to apply for the Service Engineer role at Johnson Controls.
About the Role
Our Service Engineers service Intruder Alarms, Access Systems, CCTV, and Fire Alarm Systems for the ADT brand. The successful candidates will service Fire and Security systems according to industry standards, providing exceptional customer service with technical expertise. We seek engineers capable of identifying and resolving issues proactively. This is an excellent opportunity for a skilled Multi-skilled Engineer to work within a high-performing team in a specific geographical region.
Key Responsibilities
1. Provide excellent customer service, exceeding expectations and building effective relationships.
2. Service devices safely and responsibly to prevent injuries, property damage, and material loss.
3. Manage time efficiently, prioritizing jobs appropriately.
4. Complete work reports, handover certificates, and checklists accurately.
Essential Requirements
* Experience in the Fire & Security industry.
* Valid driving license.
* Ability to lift and climb ladders.
* Previous experience in a customer-facing environment.
Preferred Qualifications
* Relevant industry qualifications such as 18th Edition, NVQ, City and Guilds, BTEC, or FIA.
Why Work for ADT?
We offer a platform for career progression with various opportunities, including:
* Competitive salary with earning potential.
* Overtime opportunities and generous callout payments.
* Travel time, engineering commissions, and sales incentives.
* Comprehensive benefits including pension, holidays, company vehicle, PPE, tools, and training.
* Career development pathways and recognition programs.
Additional Details
* Seniority Level: Mid-Senior level
* Employment Type: Full-time
* Job Function: Engineering and IT
* Industries: Industrial Machinery Manufacturing
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