Freight Account Manager / Freight Forwarder - UK and Global Distribution - Bury
Salary C: up to £30K Base Plus Benefits
Our client is a major player in the UK and International Distribution Market with a large number of branches across the UK.
Job Role:
As a Freight Account Manager you will be the first point of contact for a portfolio of customers within the air and sea freight market. You will work to grow import and export activity, coordinate multiple stakeholders and develop existing relationships.
Key Responsibilities
1. Act as the first point of contact for new and existing customers, providing high level customer service and operational solutions.
2. Find and liaise new hauliers to maximise maximum profit share on work and build relationships with suppliers.
3. Use various freight exchanges and freight platforms that we have access to.
4. Quoting, booking, coordinating, managing & monitoring multi-modal Freight movements from departure to arrival ensuring timely and cost-effective delivery
5. Ensure all necessary documentation is supplied.
6. Handling customs clearances accurately and in a timely manner.
7. Establish productive, professional relationships with key personnel both internally and externally to ensure on time delivery to customers.
8. Ensure complaints or issues are resolved or esca...