Company Description
Toolfix Joinery & Construction Supplies Ltd has been supporting professional businesses in the joinery and construction trades since 1987. We offer a simple, honest, and reliable service, providing high-quality hardware and consumable supplies at fair prices. At Toolfix, we prioritize building long-term customer relationships by understanding and delivering on their unique needs. Our knowledgeable team is dedicated to providing personalized support, from technical advice to finding specific products. With a commitment to quality, our products are tested by professionals and meet all industry standards, backed by next-day delivery as a standard service.
Role Description
This is a full-time, on-site Key Account Manager role based in the City of Peterborough. The Key Account Manager will be responsible for building and maintaining strong relationships with key clients, understanding their business needs, and ensuring a high level of service. Daily tasks include managing key accounts, developing business plans, analyzing client needs, providing tailored solutions, and delivering exceptional customer service. The role requires a collaborative approach to meet company goals and drive growth.
Qualifications
* Strong skills in Account Management and Key Accounts to establish and maintain excellent client relationships
* Proficiency in Business Planning and Analytical Skills for strategizing and optimizing business opportunities
* Exceptional Customer Service skills to meet and exceed client expectations
* Effective communication, problem-solving, and negotiation skills
* Previous experience in a similar role or in the joinery/construction industry is an advantage
* Ability to work on-site in the City of Peterborough