Overview
Front of House Assistant. The Vacancy: An exciting opportunity has arisen in our Front of House Team in London on a permanent basis. This is a chance to be part of a small team providing a high quality, professional reception and catering service to clients and staff. Working 2 days per week (Thursday and Friday) in a varied shift pattern 08:00-16:00, 09:00-17:00, or 09:30-17:30 onsite.
Responsibilities
* Be the first point of contact. Meet and greet all Hymans Robertson clients and staff in a professional manner.
* Answer calls politely, quickly and efficiently using Microsoft Teams.
* Ensure contractors and visitors sign in and out using our online visitor management system.
* Maintain the meeting room diaries using Outlook.
* Book and record all taxi bookings.
* Record and handle all incoming and outgoing couriers.
* Prepare tea and coffee and order lunches when required.
* Monitor meeting rooms; setting up and clearing rooms for lunches, meetings and events.
* Ensure kitchen areas are clean and tidy and have sufficient stock.
* Ensure efficient catering service for additional events.
* Manage delivery of goods.
* Manage internal support calls.
* Manage other ad hoc administrative duties such as invoice processing, carrying out internal audits and carbon reporting.
* Generally assist the Facilities Managers on any other ad-hoc duties.
* Ensure all areas of responsibility comply with internal policies.
* Ensure all catering facilities adhere to food hygiene and H&S standards; training provided.
* Inform the Facilities Manager of all contractors who may be onsite.
Requirements
* The ability to communicate at all levels.
* Strong efficiency and punctuality.
* Confident and polite telephone manner.
* A working knowledge of Microsoft Office.
* Previous experience in a customer facing role would be advantageous.
* Excellent communication skills, both verbally and written.
* Exceptional organisation and time management skills.
* Excellent teamwork skills, with the ability to work on own initiative.
* Ability to work independently and collaboratively as a team.
Benefits
* Competitive salary and access to our profit share scheme.
* A flexible selection of employee benefits to match your lifestyle and needs.
* A collaborative and encouraging work environment where thinking and ideas are encouraged.
* On site mental health and wellbeing assistance.
* A commitment to helping you develop both personally and professionally, with mentoring opportunities and access to Aspire, our award-winning learning portal.
* Regular social activities, three days paid volunteering leave each year, and a day's leave to celebrate your birthday.
Additional Information
Please note: We recruit on a rolling basis, so early applications are recommended to avoid disappointment.
About Us: Together, we\'ve been building better futures for over 100 years. We thrive on tackling complex problems and aim to be inclusive and diverse. We offer pensions, investments, benefits and risk consulting services, as well as data and technology solutions, with over 1000 employees. We are committed to developing our people and encourage everyone to carve out their own career path. Our hybrid working model offers both home working and a collaborative office environment.
If you need any assistance in relation to a personal requirement, medical condition or neurological difference during our selection process, please let us know. Together, we can make this the best job you\'ll ever have.
Job ID HYM1128986
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