Client Account Manager – Coventry (On-site / Hybrid)
Is this the role you are looking for If so read on for more details, and make sure to apply today.
Salary: £30–35k (DOE)
Holiday: 30 days
Type: Full-time, permanent
We are working with a well-established and forward-thinking accountancy practice based in Coventry, supporting a diverse client base including SMEs and international businesses. The firm operates within a fully digital, cloud-based environment and places a strong emphasis on quality, communication, and collaborative working.
Our client is seeking an experienced Client Account Manager to join their growing team. This is a hands-on position offering responsibility for managing a portfolio of clients while working closely with both junior staff and senior leadership.
Role Overview
* Manage a portfolio of clients (limited companies and sole traders, including dentists)
* Act as the main day-to-day point of contact for clients
* Work within a pod structure (4–5 people), reporting to a senior manager
* Review and oversee bookkeeping work
* Prepare VAT returns, statutory accounts, and tax returns
* Assist with and prepare management accounts and financial reporting
* Ensure all client deadlines are met and work is delivered to a high standard
* Liaise with internal team members to manage workflow and resolve queries
* Support and develop junior members of the team
* Contribute to tax planning and advisory work where appropriate
Systems
* Xero (regular, hands-on use required)
* Dext
* Accounts preparation software
* Fully cloud-based / paperless environment
* TaxCalc
Candidate Requirements
* Approximately 5 years' experience within an accountancy practice
* ACA / ACCA qualified, part-qualified, or QBE
* Confident, xsngvjr day-to-day user of Xero (not just exposure)
* Strong experience with cloud-based accounting tools
* Excellent written and verbal English (essential for client communication)
* Ability to review work, provide guidance, and support junior staff
* Highly organised with the ability to manage multiple deadlines
Key Behaviours
* Takes ownership of work and sees tasks through to completion
* Open to feedback and direction
* Communicates clearly with both clients and colleagues
* Comfortable working in a fully digital environment